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Guild Mortgage - Patience Bates
Loan Officer | NMLS# 284235
The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Working with Patience was an absolute pleasure from start to finish. She is knowledgeable, responsive, and goes above and beyond for her clients. She was proactive, patient (pun intended) with questions, and truly advocated for the best possible...
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Reply from Guild Mortgage - Patience Bates
February 23rd, 2026 04:09 PM
Thank you so much for your 5-Star review! It was much a pleasure working with you both. Thank you again for your trust and for taking the time to share such thoughtful praise. I’m always here if you need anything in the future! Enjoy your new...
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Great experience from start to finish! Our lender made the home-buying process smooth and easy to understand, was always responsive to our questions, and kept everything moving on schedule. My son and I truly appreciated the guidance and support...
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Reply from Guild Mortgage - Patience Bates
August 26th, 2026 12:48 PM
Thank you, Becky, for your 5_star review! It was a pleasure working with you again. I'm grateful for the opportunity to be part of such an important milestone and am glad I could make the experience smooth, understandable, and stress-free....
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Patience took over and had her buyers loan done ON TIME and with great updates and responses to BOTH agents as I am the LISTING AGENT! Much appreciated!! Kerri Johnson, REALTOR
Reply from Guild Mortgage - Patience Bates
August 10th, 2026 09:48 PM
Thank you, Kerri! I appreciate your thoughtful feedback. It was a pleasure working with you, and I'm glad we were able to work together and have a smooth, on-time closing. I take my job very seriously and appreciate your kind words. I would...
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As a first time home buyer, Patience Bates was very easy to talk to and kept in touch daily as things were progressing and explained things out for me to understand. She always got back to me about any questions I had. She worked quickly to...
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Reply from Guild Mortgage - Patience Bates
August 10th, 2026 07:22 PM
Thank you so much for your 5_star review, you made my day! know buying a home can feel overwhelming, and I'm so glad I was able to make the process clear and comfortable for you every step of the way. I would love to work with you again or...
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Patience was an absolute delight to work with! This was our first time buying a home, and Patience was knowledgeable, present, and kind throughout the process. I heartily recommend!
Reply from Guild Mortgage - Patience Bates
August 10th, 2026 01:52 PM
Benjamin, thank you so much for your kind words and 5-star review! It was truly a pleasure helping you with your first home purchase. Congratulations on your new home, and please know I’m always here if you need anything in the future. Wishing...
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Patience was immensely knowledgeable, honest, and present throughout. As a first-time homebuyer, I had a ton of questions, and Patience was readily available and helpful throughout. I can’t imagine having gone through this process with anyone...
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Reply from Owner
August 10th, 2026 12:34 PM
Benjamin, thank you so much for your kind words and 5-star review! It was truly a pleasure helping you with your first home purchase. Congratulations on your new home, and please know I’m always here if you need anything in the future. Wishing...
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From the first interaction, Patience was knowledgeable, honest, and present. As a first-time homebuyer, I had a ton of questions, and Patience was so helpful and communicative throughout. I can't imagine this process without her!
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Reply from Guild Mortgage - Patience Bates
August 9th, 2026 06:37 PM
Benjamin, thank you so much for your kind words and 5-star review! It was truly a pleasure helping you with your first home purchase. Congratulations on your new home, and please know I’m always here if you need anything in the future. Wishing...
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Reply from Guild Mortgage - Patience Bates
August 5th, 2026 04:35 PM
Customer service is extremely important to me, and as a long-time mortgage professional, I am disappointed that I did not earn a 5-star rating.In this situation, I recommended the loan program that was truly in my buyer's best interest, even...
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Guild Mortgage - Patience Bates has received a review with 5 star rating from Caroline
Reply from Owner
July 20th, 2026 03:48 PM
Thank you so much for your 5-star review! It brightened my day. It was a pleasure working with you and I’m so glad I could make the process smooth and easy to understand. Your recommendation means a lot to me, and I’d be honored to help you,...
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Was a long process but Patience was very kind, considerate and answered every question I had throughout the way! Highly recommend her services.
Reply from Guild Mortgage - Patience Bates
July 20th, 2026 03:47 PM
Caroline, thank you so much for your 5-STar review! It was a long process but so happy you found the right home in the right neighborhood. I am so very happy for you. Thank you again for working with me and enjoy your new home !
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About
The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Residential Mortgage loans
Pre approvals
Credit analyzer and repair
Down payment assistance
first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
Bridge
Conventional
Down Payment Assistance
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Positions
- Guild Mortgage - Mortgage BankerMay 22nd, 2015 - Current
Memberships
- Mortgage Action Alliance (MAA)
- Affiliate Member of the Medina County Board of Realtors
- National Association of Mortgage Brokers
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Addresses and Serving Areas
Primary Serving Area
Year Started
1996
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 284235
Awards
Achievements
- Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
- Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
- 2025 Five Star Professional Award recipient
Hobbies
- Gardening
- Peloton and working out
- Cooking
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Disclaimer
I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.