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Guild Mortgage - Patience Bates - Loan Officer | NMLS# 284235 in Medina, OH
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Guild Mortgage - Patience Bates

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Loan Officer | NMLS# 284235

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The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
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    Kim K
    Strongsville, OH
    Posted on April 7th, 2026 02:44 AM
    Patience was great at explaininganswers to all my questions Always available or scheduled time to be available . Just a nice human being all around ! Bravo to this company for being great people
    Reply from Guild Mortgage - Patience Bates
    April 7th, 2026 12:04 PM
    Thank you so much for your 5_Star review! It means the world to me and makes what I do such an honor. Enjoy your new home!
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    Kathleen C
    Elyria, OH
    Posted on April 4th, 2026 05:17 PM
    Patient has an excellent knowledge the entire financing process. She made my job as a realtor very easy and was a true joy to work with.
    Reply from Guild Mortgage - Patience Bates
    April 4th, 2026 08:09 PM
    Kathlee, thank you so much for your 5_star review! Working with knowledgeable, collaborative agents like you makes all the difference. I truly enjoyed working together and appreciate the opportunity. Looking forward to many more smooth transactions...
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    Johnatan D
    Elyria, OH
    Posted on April 4th, 2026 12:43 PM
    Patience was extremely helpful. Especially when other lenders didnt want to take a chance on us, she saw potential, helped out with a game plan and helped execute it. My family and I are great full for Patience and Giuld!
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    Reply from Guild Mortgage - Patience Bates
    April 4th, 2026 04:57 PM
    Thank you so much for your 5-Star review and your kind words! It truly means a lot that you trusted me during your journey. I’m so proud of everything you accomplished and grateful to have been part of it. Wishing you and your family nothing...
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    Christine B
    Strongsville, OH
    Posted on April 2nd, 2026 08:02 AM
    Patience Bates is great. She's very pleasant, thorough and easy to work with.
    Reply from Guild Mortgage - Patience Bates
    April 2nd, 2026 03:35 PM
    Christine, thank you for your 5-Star review you made my day! I am so happy to work with you again on the refinance of your home. Please reach out if you ever need anything.
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    Kevin M (
    Posted on March 25th, 2026 03:13 PM
    Great agent to work with
    Reply from Owner
    March 30th, 2026 06:32 PM
    Thank you so much for your 5_star review! I am always here if you need anything, I enjoyed working with you.
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    Kevin M
    Lakewood, OH
    Posted on March 25th, 2026 03:13 PM
    Thank you Patience for making this process easy to understand and follow. -Kevin
    Reply from Guild Mortgage - Patience Bates
    March 25th, 2026 03:18 PM
    Kevin, thank you so much for your 5-Star review, it made my day! Thank you for trusting me at Guild Mortgage. If you have any further questions or need assistance in the future, please feel free to reach out.
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    Andrew Z
    Avon, OH
    Posted on March 17th, 2026 05:49 PM
    Patience was not only helpful but very professional in every sense. She explained things clearly and in a timely fashion. Letting me know what to expect in the process also made me feel at ease. I had full confidence in her ability to make...
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    Reply from Guild Mortgage - Patience Bates
    March 17th, 2026 06:38 PM
    Andrew thank you for the 5-star review! I appreciate for your kind words and thoughtful review. I truly appreciate your confidence and trust throughout the loan process. Congratulations on your new home! It was a pleasure working with you....
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    Angel S
    Brunswick, OH
    Posted on March 3rd, 2026 02:48 PM
    Patience and the team made everything very easy for me and my family And were always there to answer questions when we had them.
    Reply from Guild Mortgage - Patience Bates
    March 3rd, 2026 03:45 PM
    Thank you so much! It was a joy working with you on your first home. I know the process comes with lots of questions, so I’m glad my team and I could make things easier along the way. If you ever need anything as you settle in, I’m always here...
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    Cortney H
    Willowick, OH
    Posted on February 11th, 2026 11:03 PM
    Patience was wonderful! The process was so fast, smooth, and easy .
    Reply from Guild Mortgage - Patience Bates
    February 12th, 2026 12:36 AM
    Courtney, thank you so much for your 5-star review. I work hard to make everything as stress free as possible and appreciate the kind words. I really enjoyed working with you both. Congratulations on your first home!
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    Cortney H
    Posted on February 5th, 2026 02:51 PM
    Patience was so great to work with. This was my first time buying a home and I didn’t know what to expect. She made me feel calm and supported every step of the way!
    Reply from Owner
    February 9th, 2026 04:39 PM
    Courtney, thank you so much for your 5-star review. I work hard to make everything as stress free as possible and appreciate the kind words. I really enjoyed working with you both. Congratulations on your first home!
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    About
    The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Residential Mortgage loans
    Pre approvals
    Credit analyzer and repair
    Down payment assistance
    first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
    Bridge
    Conventional
    Down Payment Assistance
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    Positions
    • Guild Mortgage - Mortgage Banker
      May 22nd, 2015 - Current
    Memberships
    • Mortgage Action Alliance (MAA)
    • Affiliate Member of the Medina County Board of Realtors
    • National Association of Mortgage Brokers
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    Addresses and Serving Areas

    Year Started

    1996

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 284235
    Achievements
    • Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
    • Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
    • 2025 Five Star Professional Award recipient
    Hobbies
    • Gardening
    • Peloton and working out
    • Cooking
    • View All
    Disclaimer
    I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.