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Guild Mortgage - Patience Bates - Loan Officer | NMLS# 284235 in Medina, OH
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Guild Mortgage - Patience Bates

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Loan Officer | NMLS# 284235

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The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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5 Star
99%
4 Star
0%
3 Star
0%
2 Star
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1 Star
0%
Reviews from Web
  • SFTP
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    Gino C
    North Royalton, OH
    Posted on April 16th, 2024 05:40 PM
    Patience made my life easy
    Reply from Patience Bates
    April 18th, 2024 05:00 PM
    Thank you very much Gino, for taking the time to share your experience. I am thrilled to hear that I could make the loan process more manageable for you. At Guild Mortgage, we always aim to provide the best service for your loan purposes. Your...
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    Yatra M
    North Royalton, OH
    Posted on April 16th, 2024 12:34 PM
    Always love working with Patience!!! Love her communication and commitment to help the client!!
    Reply from Patience Bates
    April 18th, 2024 05:01 PM
    Thank you so much for your kind words, Yatra! I'm thrilled to hear that you had such a positive experience working with me at Guild Mortgage. Your satisfaction is my top priority, and it's wonderful to know that my communication and commitment...
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    Roxie M
    Lakewood, OH
    Posted on April 15th, 2024 06:49 PM
    I was kept informed of every step of the process. I had every confidence that Patience was working in my best interest. Impressed by the speedy results.
    Reply from Patience Bates
    April 18th, 2024 05:02 PM
    I'm so glad to hear that you were satisfied with the refinance process, Roxie. Your feedback is invaluable and it's always my aim to keep my clients informed and ensure a swift and efficient resolution. I'm thrilled that you felt confident...
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    Jenny D
    Brooklyn, OH
    Posted on April 15th, 2024 05:33 PM
    Another great collaboration with Patience to get a client into their home!
    Reply from Patience Bates
    April 18th, 2024 05:03 PM
    Always so easy and fun when we work together. I love to help buyers get into homes! I look forward to our future togther. Thanks again, Jenny.
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    Emily H
    Posted on April 2nd, 2024 10:41 PM
    Guild Mortgage - Patience Bates has received a review with 5 star rating from Emily H
    Reply from Owner
    June 7th, 2024 06:18 PM
    I'm incredibly grateful for your positive feedback, Emily. Your rating of 5 stars truly means a lot to me. It's always my goal to provide the best service possible at Guild Mortgage. Your review reassures me that I'm on the right track. If...
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  • SFTP
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    Emily H
    Medina, OH
    Posted on April 2nd, 2024 10:41 PM
    As a first time home buyer, I did not know a whole lot about the home buying/mortgage process, and Patience was so helpful in answering my questions and walking me through everything.
    Reply from Patience Bates
    April 9th, 2024 03:02 PM
    I'm truly grateful for your kind words, Emily. It was a pleasure to guide you through the home buying process. As a first-time home buyer, it's normal to have many questions and I'm glad I could make things easier for you. Thank you for entrusting...
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    Lizzie W
    Posted on March 22nd, 2024 12:48 AM
    Patience is a pleasure to work with. Absolutely made every step of the process seemless. Very responsive and friendly to work with. Completely recommend.
    Reply from Owner
    June 7th, 2024 06:17 PM
    I'm truly grateful for your generous review, Elizabeth. I'm delighted to hear you found our process seamless and enjoyed working with me. Your recommendation means a lot. Please don't hesitate to reach out if you need anything in the future....
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    Elizabeth W
    Brook Park, OH
    Posted on March 22nd, 2024 12:47 AM
    Thank you Patience for making this transition so seemless. I appreciate you and ever effort you made with buying this house. I also appreciate the months of us going back and forth with buying a house! You've been amazing to work with & I'm...
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    Reply from Patience Bates
    March 22nd, 2024 03:21 PM
    Thank you so much, Elizabeth, for your kind words and the fantastic rating. I'm thrilled to hear that you found the home buying process seamless with Guild Mortgage. It was indeed a pleasure going back and forth with you over the past months,...
    read more
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    Lee F
    Strongsville, OH
    Posted on March 18th, 2024 10:31 PM
    Patience was very informative and kept me updated throughout the entire process, she was always available! We closed on time, and I appreciated her professionalism, looking forward to working with her again.
    Reply from Patience Bates
    March 19th, 2024 08:06 PM
    I'm thrilled to hear that your experience with me at Guild Mortgage was positive, Lee! It was a pleasure working with you! I strive to keep both agents informed and comfortable throughout, so I'm so happy this was reflected in your interactions...
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    Mario L
    Posted on February 29th, 2024 02:28 AM
    Responsive, informative, and professional! Overall great transaction and looking forward to working with Patience on future deals!
    Reply from Owner
    June 7th, 2024 06:18 PM
    I'm thrilled to hear that you had a great experience with me at Guild Mortgage, Mario! I strive to provide responsive, informative, and professional service to all of my clients. Your positive review means a lot. I'm looking forward to working...
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    About
    The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Residential Mortgage loans
    Pre approvals
    Credit analyzer and repair
    Down payment assistance
    first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
    Bridge
    Conventional
    Down Payment Assistance
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    Positions
    • Guild Mortgage - Mortgage Banker
      May 22nd, 2015 - Current
    Memberships
    • Mortgage Action Alliance (MAA)
    • Affiliate Member of the Medina County Board of Realtors
    • National Association of Mortgage Brokers
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    Addresses and Serving Areas

    Year Started

    1996

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 284235
    Achievements
    • Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
    • Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
    • 2025 Five Star Professional Award recipient
    Hobbies
    • Gardening
    • Peloton and working out
    • Cooking
    • View All
    Disclaimer
    I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.