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Guild Mortgage - Patience Bates
Loan Officer | NMLS# 284235

The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
Location & Business Hours
Business Hours
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8 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Patience was great to work with. She made the process smooth and easy for a first time home buyer.
Reply from Patience Bates
June 3rd, 2024 01:49 PM
I'm thrilled to have been part of your journey buying your first home! Addy, it was a pleasure working with you. Your positive feedback means the world to me. Looking forward to assisting you in future. Thank you for your highest rating of...
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Everyone from the agent to the loan officer to the loan itself made this an easy and pleasant experience that I never encountered in any of my home purchases in the last 30 years.
Reply from Patience Bates
May 29th, 2024 01:00 AM
Thank you, Mary, for your glowing review and the stellar rating. I The entire team, including myself, always strives to ensure that our customer's home purchase experience is smooth and enjoyable. Knowing that we were able to provide a service...
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Patience was knowledgeable and friendly. Very easy to communicate with and get a hold of. She hustled to meet our deadline.
Reply from Patience Bates
May 29th, 2024 12:30 AM
I'm thrilled to know that you had a positive experience working with me, Ann. It's crucial for me to provide clear communication and meet deadlines, and I'm glad I was able to do that for you and your buyer. Your review means a lot, and I appreciate...
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Patience was always available, responsive and helpful during the home buying process. She truly made this process painless and enjoyable! Would highly recommend!
Reply from Patience Bates
May 4th, 2024 01:45 PM
I'm deeply touched by your kind words, Caitlyn. It was a pleasure to assist you throughout the home buying process. I'm thrilled to hear that you found the journey enjoyable and painless. Your satisfaction is my primary goal, and it's reassuring...
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Patience was very knowledgeable and was always available when needed.
Reply from Patience Bates
May 6th, 2024 06:44 PM
I'm glad to hear such positive feedback, Tyler. Your satisfaction is my top priority, so it’s great to hear you found my availability and knowledge helpful during your loan process. I strive to continually provide this level of service to all...
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Great communication
Reply from Patience Bates
May 6th, 2024 06:44 PM
Thank you so much, Rita, for your kind 5-star review! I'm thrilled to hear that you were satisfied with the communication throughout your home purchase process. Your feedback is incredibly valuable to us. Please don't hesitate to get in touch...
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Patience did an amazing job assisting my first time home buyers through the lending process. She explained things well, was attentive to details and was in clear communication with me the entire time. It was a team effort and I really apprecaited...
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Reply from Patience Bates
April 30th, 2024 03:08 PM
I'm incredibly grateful for your positive feedback, Karen. It was truly a pleasure to assist your buyers! I pride myself on making the lending process as smooth as possible, and I'm thrilled we got work together again! I'm lucky to have such...
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Very informative and quick to respond!
Reply from Patience Bates
April 29th, 2024 10:17 PM
I'm thrilled to hear that you had a positive experience, Denise! Your kind words and the perfect rating truly made my day.
Very good experience with this company!
Reply from Owner
June 7th, 2024 06:15 PM
Thrilled to know that you had a very good experience with Guild Mortgage. It was my pleasure to assist you. Thank you for the perfect rating. Hearing feedback from you helps me strive for excellence. Looking forward to working with you again...
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Communication!
Reply from Patience Bates
April 29th, 2024 06:18 PM
I'm delighted to know you had a positive experience with me and Guild Mortgage. Your feedback, especially regarding communication, is greatly appreciated. It's my goal to ensure a smooth purchase process for all my clients. Your 5-star rating...
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About
The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Residential Mortgage loans
Pre approvals
Credit analyzer and repair
Down payment assistance
first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
Bridge
Conventional
Down Payment Assistance
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Positions
- Guild Mortgage - Mortgage BankerMay 22nd, 2015 - Current
Memberships
- Mortgage Action Alliance (MAA)
- Affiliate Member of the Medina County Board of Realtors
- National Association of Mortgage Brokers
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Addresses and Serving Areas
Primary Serving Area
Year Started
1996
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 284235
Awards
Achievements
- Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
- Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
- 2025 Five Star Professional Award recipient
Hobbies
- Gardening
- Peloton and working out
- Cooking
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Disclaimer
I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.