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Guild Mortgage - Patience Bates - Loan Officer | NMLS# 284235 in Medina, OH
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Guild Mortgage - Patience Bates

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Loan Officer | NMLS# 284235

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The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
99%
4 Star
0%
3 Star
0%
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1 Star
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Reviews from Web
  • SFTP
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    Addison H
    Bellefontaine, OH
    Posted on June 2nd, 2024 04:40 PM
    Patience was great to work with. She made the process smooth and easy for a first time home buyer.
    Reply from Patience Bates
    June 3rd, 2024 01:49 PM
    I'm thrilled to have been part of your journey buying your first home! Addy, it was a pleasure working with you. Your positive feedback means the world to me. Looking forward to assisting you in future. Thank you for your highest rating of...
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    Mary M
    Brunswick, OH
    Posted on May 29th, 2024 12:42 AM
    Everyone from the agent to the loan officer to the loan itself made this an easy and pleasant experience that I never encountered in any of my home purchases in the last 30 years.
    Reply from Patience Bates
    May 29th, 2024 01:00 AM
    Thank you, Mary, for your glowing review and the stellar rating. I The entire team, including myself, always strives to ensure that our customer's home purchase experience is smooth and enjoyable. Knowing that we were able to provide a service...
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  • SFTP
    A
    Ann S
    Bellefontaine, OH
    Posted on May 28th, 2024 11:57 PM
    Patience was knowledgeable and friendly. Very easy to communicate with and get a hold of. She hustled to meet our deadline.
    Reply from Patience Bates
    May 29th, 2024 12:30 AM
    I'm thrilled to know that you had a positive experience working with me, Ann. It's crucial for me to provide clear communication and meet deadlines, and I'm glad I was able to do that for you and your buyer. Your review means a lot, and I appreciate...
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    Caitlyn P
    Hudson, OH
    Posted on May 3rd, 2024 10:18 PM
    Patience was always available, responsive and helpful during the home buying process. She truly made this process painless and enjoyable! Would highly recommend!
    Reply from Patience Bates
    May 4th, 2024 01:45 PM
    I'm deeply touched by your kind words, Caitlyn. It was a pleasure to assist you throughout the home buying process. I'm thrilled to hear that you found the journey enjoyable and painless. Your satisfaction is my primary goal, and it's reassuring...
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  • SFTP
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    Tyler Z
    Berea, OH
    Posted on May 3rd, 2024 12:38 PM
    Patience was very knowledgeable and was always available when needed.
    Reply from Patience Bates
    May 6th, 2024 06:44 PM
    I'm glad to hear such positive feedback, Tyler. Your satisfaction is my top priority, so it’s great to hear you found my availability and knowledge helpful during your loan process. I strive to continually provide this level of service to all...
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  • SFTP
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    Rita K
    Berea, OH
    Posted on May 3rd, 2024 12:29 PM
    Great communication
    Reply from Patience Bates
    May 6th, 2024 06:44 PM
    Thank you so much, Rita, for your kind 5-star review! I'm thrilled to hear that you were satisfied with the communication throughout your home purchase process. Your feedback is incredibly valuable to us. Please don't hesitate to get in touch...
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  • SFTP
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    Karen R
    Berea, OH
    Posted on April 30th, 2024 12:15 PM
    Patience did an amazing job assisting my first time home buyers through the lending process. She explained things well, was attentive to details and was in clear communication with me the entire time. It was a team effort and I really apprecaited...
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    Reply from Patience Bates
    April 30th, 2024 03:08 PM
    I'm incredibly grateful for your positive feedback, Karen. It was truly a pleasure to assist your buyers! I pride myself on making the lending process as smooth as possible, and I'm thrilled we got work together again! I'm lucky to have such...
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  • SFTP
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    Denise K
    Hudson, OH
    Posted on April 29th, 2024 10:09 PM
    Very informative and quick to respond!
    Reply from Patience Bates
    April 29th, 2024 10:17 PM
    I'm thrilled to hear that you had a positive experience, Denise! Your kind words and the perfect rating truly made my day.
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    Karen S
    Posted on April 29th, 2024 05:27 PM
    Very good experience with this company!
    Reply from Owner
    June 7th, 2024 06:15 PM
    Thrilled to know that you had a very good experience with Guild Mortgage. It was my pleasure to assist you. Thank you for the perfect rating. Hearing feedback from you helps me strive for excellence. Looking forward to working with you again...
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  • SFTP
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    Karen S
    Hudson, OH
    Posted on April 29th, 2024 05:27 PM
    Communication!
    Reply from Patience Bates
    April 29th, 2024 06:18 PM
    I'm delighted to know you had a positive experience with me and Guild Mortgage. Your feedback, especially regarding communication, is greatly appreciated. It's my goal to ensure a smooth purchase process for all my clients. Your 5-star rating...
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    About
    The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Residential Mortgage loans
    Pre approvals
    Credit analyzer and repair
    Down payment assistance
    first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
    Bridge
    Conventional
    Down Payment Assistance
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    Positions
    • Guild Mortgage - Mortgage Banker
      May 22nd, 2015 - Current
    Memberships
    • Mortgage Action Alliance (MAA)
    • Affiliate Member of the Medina County Board of Realtors
    • National Association of Mortgage Brokers
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    Addresses and Serving Areas

    Year Started

    1996

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 284235
    Achievements
    • Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
    • Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
    • 2025 Five Star Professional Award recipient
    Hobbies
    • Gardening
    • Peloton and working out
    • Cooking
    • View All
    Disclaimer
    I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.