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Guild Mortgage - Patience Bates - Loan Officer | NMLS# 284235 in Medina, OH
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Guild Mortgage - Patience Bates

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Loan Officer | NMLS# 284235

Guild Mortgage - Medina
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The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(234) 231-7342
Medina, OH
https://branches.guildmortgage.com/oh/medina/patience-bates-561-rgpb.html
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
99%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
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    Ben E
    Posted on August 9th, 2026 12:12 PM
    Patience was immensely knowledgeable, honest, and present throughout. As a first-time homebuyer, I had a ton of questions, and Patience was readily available and helpful throughout. I can’t imagine having gone through this process with anyone...
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    Reply from Owner
    August 10th, 2026 12:34 PM
    Benjamin, thank you so much for your kind words and 5-star review! It was truly a pleasure helping you with your first home purchase. Congratulations on your new home, and please know I’m always here if you need anything in the future. Wishing...
    read more
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    Benjamin E
    Seville, OH
    Posted on August 9th, 2026 12:10 PM
    From the first interaction, Patience was knowledgeable, honest, and present. As a first-time homebuyer, I had a ton of questions, and Patience was so helpful and communicative throughout. I can't imagine this process without her!
    read more
    Reply from Guild Mortgage - Patience Bates
    August 9th, 2026 06:37 PM
    Benjamin, thank you so much for your kind words and 5-star review! It was truly a pleasure helping you with your first home purchase. Congratulations on your new home, and please know I’m always here if you need anything in the future. Wishing...
    read more
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    Janet G
    Seville, OH
    Posted on August 5th, 2026 01:15 PM
    See previous comment
    Reply from Guild Mortgage - Patience Bates
    August 5th, 2026 04:35 PM
    Customer service is extremely important to me, and as a long-time mortgage professional, I am disappointed that I did not earn a 5-star rating.In this situation, I recommended the loan program that was truly in my buyer's best interest, even...
    read more
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    Caroline
    Posted on July 18th, 2026 03:07 PM
    Guild Mortgage - Patience Bates has received a review with 5 star rating from Caroline
    Reply from Owner
    July 20th, 2026 03:48 PM
    Thank you so much for your 5-star review! It brightened my day. It was a pleasure working with you and I’m so glad I could make the process smooth and easy to understand. Your recommendation means a lot to me, and I’d be honored to help you,...
    read more
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    Caroline P
    Medina, OH
    Posted on July 18th, 2026 03:07 PM
    Was a long process but Patience was very kind, considerate and answered every question I had throughout the way! Highly recommend her services.
    Reply from Guild Mortgage - Patience Bates
    July 20th, 2026 03:47 PM
    Caroline, thank you so much for your 5-STar review! It was a long process but so happy you found the right home in the right neighborhood. I am so very happy for you. Thank you again for working with me and enjoy your new home !
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    Caroline
    Posted on July 18th, 2026 12:00 AM
    Guild Mortgage - Patience Bates has received a review with 5 star rating from Caroline
    Reply from Owner
    August 1st, 2026 12:00 AM
    Thank you so much for your 5-star review! It brightened my day. It was a pleasure working with you and I’m so glad I could make the process smooth and easy to understand. Your recommendation means a lot to me, and I’d be honored to help you,...
    read more
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    Jordan L
    Medina, OH
    Posted on July 15th, 2026 12:51 AM
    Our loan officer was great. Thorough, efficient, and worked to provide us the best possible service with our loan.
    Reply from Guild Mortgage - Patience Bates
    July 20th, 2026 03:49 PM
    Thank you so much for the 5-Star review! I am so excited for you and our family. I am always here if you need anything. Enjoy your new home!
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    Anna L
    Posted on July 13th, 2026 07:36 PM
    Patience was very helpful and knowledgeable. She went above and beyond to help us and we are so grateful!
    Reply from Guild Mortgage - Patience Bates
    July 13th, 2026 07:39 PM
    Thank you so much for the 5-Star review! I am so excited for you and our family. Hope your daughter has a great year in kindergarten. If you ever need anything I am here for you.
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    Erin B
    Medina, OH
    Posted on July 9th, 2026 03:17 PM
    Patience was very helpful and answered all our questiond with great knowledge
    Reply from Guild Mortgage - Patience Bates
    July 9th, 2026 04:14 PM
    Thank you so much for your 5-star review! It brightened my day. It was a pleasure working with you both and I’m so glad I could make the process smooth and easy to understand. Your recommendation means a lot to me, and I’d be honored to help...
    read more
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    Ann P
    Medina, OH
    Posted on July 9th, 2026 01:11 AM
    Great communication and very effecient at her work!!
    Reply from Guild Mortgage - Patience Bates
    July 9th, 2026 01:24 PM
    Thank you so much for the 5_star review! It was a pleasure working with you and your seller. My buyers are so excited of their move to Medina! I’m always here if you need anything in the future!
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    About
    The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Residential Mortgage loans
    Pre approvals
    Credit analyzer and repair
    Down payment assistance
    first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
    Bridge
    Conventional
    Down Payment Assistance
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    Positions
    • Guild Mortgage - Mortgage Banker
      May 22nd, 2015 - Current
    Memberships
    • Mortgage Action Alliance (MAA)
    • Affiliate Member of the Medina County Board of Realtors
    • National Association of Mortgage Brokers
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    Addresses and Serving Areas

    Year Started

    1996

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 284235
    Awards
    Achievements
    • Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
    • Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
    • 2025 Five Star Professional Award recipient
    Hobbies
    • Gardening
    • Peloton and working out
    • Cooking
      • View All
    Disclaimer
    I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.