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Guild Mortgage - Patience Bates
Loan Officer | NMLS# 284235

The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Patience was great. We closed our loan on time, and she proactively communicated to all parties in the transaction.
Reply from Owner
November 27th, 2024 02:54 PM
Thank you for your kind review! Its agents like you that make my job so much easier. Thank you again for your referral.
Patience was great. She proactively communicated to all parties in the transacation, and we were able to close on time.
Reply from Patience Bates
November 26th, 2024 09:32 PM
Michael, thank you so much for your 5-Star review and thank you for referral! I so appreciate the trust you instill in me by referring me to your buyers. I really enjoyed working with you and your team. Let me know if there's anything else...
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As a first time home buyer, Patience was very kind, helpful, respectful, and communicative throughout the whole process. She double check things and answered all questions whenever we had any and explain things to a greater detail for us to...
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Reply from Owner
November 26th, 2024 09:33 PM
Hi Phong, your kind words mean the world to me! I'm thrilled to hear that you felt supported throughout your home buying process. It was a pleasure to guide you and answer your questions. I always strive to provide the utmost clarity and patience....
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Very kind, helpful, respectful, communicative, and helped explain things whenever we had a question.
Reply from Patience Bates
November 14th, 2024 02:06 PM
Congratulations on your first home Phong and thank you for your kind review. You made my day! It was a pleasure working with you. Enjoy your new home!
Patience was very thourough as well as her staff to keep me on track with getting all of the documentation, set up closing and the portal was very helpful to see where my loan was in the process.
Reply from Patience Bates
November 8th, 2024 06:50 PM
Thank you so much for your kind words Nancy! It was such a pleasure working with you.
It's always a pleasure to work with Patience! Great communication and hits deadlines on time or early!
Reply from Patience Bates
October 16th, 2024 04:24 PM
Thank you so much for your 5-star review! It’s always a pleasure working with you and your team. I truly appreciate the privilege of collaborating with your buyers. You are a true professional, and I look forward to our next closing together....
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Patience answered all of our questions timely and in a way we could understand as first time home buyers!
Reply from Patience Bates
October 8th, 2024 01:46 PM
Thank you, Kara, on your 5-Star review This means so much to me. Congratulation on your new beautiful home. I so appreciate being part of your first home buying experience.
Patience Bates is so wonderful to work with. She’s responsive, knowledgeable, and helpful. She made the process user friendly and answered all of our questions. We are so appreciative of her time and efforts in helping us buy our family home!...
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Reply from Owner
October 10th, 2024 04:03 PM
Ashley thank you so much for your 5-Star review, you made my day! I am so glad you and your family found a home you loved. It was such a pleasure working with you, congratulations again.
Patience was so fantastic to work with! She was so responsive and helpful every step of the way. She made the process user friendly and was available to answer any questions we had along the way. I am so thankful for her help and her time in...
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Reply from Patience Bates
October 8th, 2024 01:47 PM
Ashley thank you so much for your 5-Star review, you made my day! I am so glad you and your family found a home you loved. It was such a pleasure working with you, congratulations again.
Buying a house was difficult and challenging in this market. Patience and Guild Mortgage helped in every step of the process. I can’t praise them enough for there efforts!
Reply from Owner
October 10th, 2024 04:05 PM
Thank you, Derek and congratulations, on your new home! It was such a pleasure working with you and your wife.
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About
The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Residential Mortgage loans
Pre approvals
Credit analyzer and repair
Down payment assistance
first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
Bridge
Conventional
Down Payment Assistance
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Positions
- Guild Mortgage - Mortgage BankerMay 22nd, 2015 - Current
Memberships
- Mortgage Action Alliance (MAA)
- Affiliate Member of the Medina County Board of Realtors
- National Association of Mortgage Brokers
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Addresses and Serving Areas
Primary Serving Area
Year Started
1996
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 284235
Awards
Achievements
- Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
- Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
- 2025 Five Star Professional Award recipient
Hobbies
- Gardening
- Peloton and working out
- Cooking
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Disclaimer
I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.