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Guild Mortgage - Patience Bates - Loan Officer | NMLS# 284235 in Medina, OH
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Guild Mortgage - Patience Bates

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Loan Officer | NMLS# 284235

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The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
99%
4 Star
0%
3 Star
0%
2 Star
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1 Star
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Reviews from Web
  • SFTP
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    Margaret B
    Broadview Hts, OH
    Posted on January 7th, 2025 02:03 PM
    Patience did everything necessary on her end to ensure a smooth transaction for her clients and getting their financing completed to close on time (Less than 30 days). Patience provided timely updates and went above and beyond with communication....
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    Reply from Patience Bates
    January 7th, 2025 02:44 PM
    Thank you so much for the glowing review, Margaret. I'm so happy that you were satisfied with the loan process. It was my pleasure to ensure that everything went smoothly and that you were kept informed at all times. Remember, I'm always here...
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    John M
    Broadview Heights, OH
    Posted on January 7th, 2025 01:35 PM
    Patience is wonderful to work with and breaks down complexity into understandable content!
    Reply from Patience Bates
    January 7th, 2025 02:45 PM
    Thank you so much for your kind review, John. It was such a pleasure working with you both. Congratulations on your new home and if you need anything in the future, I would love the opportunity to work with you again.
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    Rich G
    Broadview Heights, OH
    Posted on January 7th, 2025 10:38 AM
    Patience did everything she said she would. It was such a refreshing experience working with her.
    Reply from Patience Bates
    January 7th, 2025 02:49 PM
    Rich, thank you so much for your 5-star review! It was such a pleasure working with you and your seller. I always try to do my very best for the buyer and seller to ensure a smooth transaction for everyone. I am always here to answer any questions...
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    Kim G
    Posted on December 3rd, 2024 04:45 PM
    Patience is great to work with. Very good at educating and giving helpful tips and tricks along the way to get us in a better position for our our situation.
    Reply from Owner
    December 16th, 2024 08:09 PM
    Thank you, Kim! It is such an honor to help buyers get into a home and help them along the way. It was so fun working with you both. Congratulations on your new home!
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    Kimberly G
    New Franklin, OH
    Posted on December 3rd, 2024 04:44 PM
    Patience was great to work with and ensured we had a good understanding of everything during the process. She and our realtor work together very well as well as our title company. It was a pleasure to work with her.
    Reply from Patience Bates
    December 3rd, 2024 05:40 PM
    Thank you so much for your kind words, Kimberly. I'm really glad to hear that you found the process straightforward and that you were pleased with how well I worked with the realtor and title company. It was a pleasure working with you, congratulations...
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    Candice E
    Posted on December 3rd, 2024 01:17 PM
    Guild Mortgage - Patience Bates has received a review with 5 star rating from Candice E
    Reply from Owner
    December 16th, 2024 08:10 PM
    I'm thrilled to hear that you had a fantastic experience, Candice! Your 5-star rating is so appreciated! If you have any other questions or need further assistance in the future, feel free to reach out. Thank you again for your kind words....
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    Candice E
    New Franklin, OH
    Posted on December 3rd, 2024 01:16 PM
    The service was excellent and you really stayed on top of things.
    Reply from Patience Bates
    December 3rd, 2024 04:02 PM
    Candice, thank you so much for your 5-Str review, it means the word to me! It really makes my job easier when the agents are on their game and help make the process run so smooth. If you need anything in the future I am here to help.
    read more
  • SFTP
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    Karen S
    Wadsworth, OH
    Posted on December 2nd, 2024 02:45 PM
    The communication!
    Reply from Patience Bates
    December 2nd, 2024 07:20 PM
    I'm thrilled to hear that you had a positive experience with our communication during your purchasing process, Karen. Your 5-star rating is greatly appreciated. We at Guild Mortgage strive to offer the best customer experience. Thank you for...
    read more
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    Paulette N
    Fairview Park, OH
    Posted on November 30th, 2024 06:45 PM
    Great people; excellent communication from all.
    Reply from Patience Bates
    December 1st, 2024 05:02 PM
    Thank you, Paulette, for the 5-star review! You mad my day a little brighter. It was such a pleasure to work with you again.
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    Kim G
    Posted on November 27th, 2024 12:28 AM
    Patience and her team have been great through this new home buying process. She has been EXTREMELY helpful in every way. From providing estimates to explaining any and every document. She was great at making sure we were well educated throughout...
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    Reply from Patience Bates
    November 27th, 2024 02:53 PM
    Thank you, Kim and congratulations, on your new home! It was such a pleasure working with you and am I so excited for you both! Your kind words made my day; this is why I love my job!
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    About
    The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Residential Mortgage loans
    Pre approvals
    Credit analyzer and repair
    Down payment assistance
    first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
    Bridge
    Conventional
    Down Payment Assistance
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    What is the Search Rank Score®?
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    Positions
    • Guild Mortgage - Mortgage Banker
      May 22nd, 2015 - Current
    Memberships
    • Mortgage Action Alliance (MAA)
    • Affiliate Member of the Medina County Board of Realtors
    • National Association of Mortgage Brokers
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    Addresses and Serving Areas

    Year Started

    1996

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 284235
    Achievements
    • Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
    • Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
    • 2025 Five Star Professional Award recipient
    Hobbies
    • Gardening
    • Peloton and working out
    • Cooking
    • View All
    Disclaimer
    I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.