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Pam Townsend, Ruoff Mortgage

Name: Ruoff Mortgage - Terre Haute
Address: 925 Wabash Ave Suite 100, Terre Haute, Indiana, 47807
Telephone: +1-812-240-1596
Rating: 4.98

Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...

Ruoff Mortgage - Terre Haute

4.98

(207)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 240-1596

Terre Haute, IN

https://www.ruoff.com/PamTownsend

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.98

(207)

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I truly enjoyed working with Pam as my loan officer. Pam was very easy to get ahold of if I needed anything. And I was able to reach her by text, email or calling her, pretty much anytime of the day!She made this loan process tolerable and...

Reply from Owner

November 30th, 2025 08:40 PM

I'm grateful for your thoughtful review, Robin. It's wonderful to hear that you found it easy to reach me whenever you needed assistance. Meeting you in person at the closing was a great conclusion to our journey together. If there's anything...

I was always thankful that my loan officer Pam, kept in good communcations with me.And that I was able to get ahold of Pam via text, email or calling, pretty much anytime of the day! Pam and Ruoff have been wonderful to work with, and so very...

Reply from Pam Townsend, Ruoff Mortgage

November 30th, 2025 08:40 PM

I'm grateful for your thoughtful feedback, Robin. Maintaining good communication is a top priority, so I'm pleased you found it easy to reach me and felt well-supported throughout the process. Thank you for choosing me and Ruoff Mortgage as...

Always answering my questions very helpful

Reply from Pam Townsend, Ruoff Mortgage

November 30th, 2025 08:40 PM

I'm grateful for your feedback, Ronald. I'm glad to hear that I could be helpful and responsive to your questions. If you need anything else or have more questions in the future, please don't hesitate to reach out.

Pam was absolutely amazing! i worked with her previously when she was at a different company and when it came time for another house loan, i immediately tracked down where she was now because I knew with her it would be a painless process.

Reply from Pam Townsend, Ruoff Mortgage

October 17th, 2025 04:09 PM

Ashley, it means a lot to hear such kind words from you. Working with you again has been a pleasure, and I'm glad to know that you felt confident in choosing me for your house loan. If there’s anything more I can assist you with, don't hesitate...

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Reply from Pam Townsend

September 11th, 2025 12:53 AM

Thank you for the perfect rating, Tyler. If there's anything specific you'd like to share about your experience or if you need assistance in the future, feel free to reach out.

Trust me, as someone oblivious to home buying, you want Pam. She and her team made the whole process as fast and easy as it could be. Honest, upfront, patient, knowledgeable. Her and her team are the BEST

Reply from Owner

October 17th, 2025 04:09 PM

I'm glad to hear that you found the home buying process smooth and efficient, Allan. It's important to me that clients feel informed and at ease throughout. If you ever need assistance again, don't hesitate to reach out.

As someone who has never done this there help was amazing. They were Always patient, no question was trivial and they took time and care in answering. They took the time to explain every step of the process, usually well in advance of the event....

Reply from Pam Townsend, Ruoff Mortgage

August 19th, 2025 03:47 PM

Thank you, Allan, for sharing your experience. I'm truly pleased to know that you found our guidance helpful, especially as you navigated the process for the first time. Taking the time to explain each step is important to us, and we are glad...

Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Colleen H

Reply from Owner

August 14th, 2025 02:35 PM

Thank you, Colleen, for your wonderful review. I'm really pleased to know that you had a positive experience working with me. If you ever have more questions or need assistance in the future, I'm here to help.

Pam works even on vacation. Thank you Pam.

Reply from Pam Townsend, Ruoff Mortgage

August 14th, 2025 02:34 PM

Thank you, Colleen, for your thoughtful review. I'm glad I could assist you, even while on vacation. If there's anything else you need, please let me know!

Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Mike F

Reply from Owner

August 13th, 2025 12:44 PM

Thank you, Mike, for sharing your experience. I'm delighted to know that everything went smoothly. It was a pleasure working with you, and if you ever need assistance again, please reach out.

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About

Additional Licenses: NMLS# 404322. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Conventional Loan

FHA Loan

VA Loan

USDA Loan

Cash Out Refi Loan

Down Payment Assistance Loan

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