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Pam Townsend, Ruoff Mortgage
Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...

Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
The whole process was pretty seamless, everything went smooth!
Reply from Pam Townsend, Ruoff Mortgage
June 5th, 2024 08:12 PM
So happy to hear that you found the process to be seamless, John! It's always the goal at Ruoff Mortgage to make things as smooth as possible for our customers. Your 5-star rating means a lot. Thank you for your feedback.
Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Beth K
Reply from Owner
September 17th, 2024 05:45 PM
Thank you, Beth, for leaving such an excellent rating! I'm thrilled to hear that you had a fantastic experience with us at Ruoff Mortgage. Ensuring the comfort and satisfaction of our clients is my top priority, and it's always gratifying to...
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Pam was able to quickly and efficiently assist us with out mortgage, we really appreciate all her hard work amd dedication!!.
Reply from Pam Townsend, Ruoff Mortgage
June 3rd, 2024 04:42 PM
I'm thrilled to hear that you found the mortgage process to be quick and efficient, Beth! It was my pleasure to assist you. Your kind words and fantastic review mean a lot to me and everyone here at Ruoff Mortgage. Thank you for taking the...
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Everything was done in a timely manner and I thought the communications about where we were in the process was extremely helpful. Helped reduce the stress.
Reply from Pam Townsend, Ruoff Mortgage
May 31st, 2024 04:01 PM
I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage, Rickie! Your kind words and excellent rating mean a lot. It's always our goal to make the mortgage process as stress-free and seamless as possible and I'm glad...
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Pam just did an outstanding job! She was quick to answer phone, email or text messages. I would highly recommend her to anyone!
Reply from Pam Townsend, Ruoff Mortgage
May 27th, 2024 07:47 PM
I'm thrilled to hear your positive feedback, Alice. Your kind words mean a lot to me. I'm always here to provide quick and efficient service and it was my pleasure to assist you. Your recommendation is greatly appreciated. If you have any further...
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Very helpful & knowledgeable
Reply from Pam Townsend, Ruoff Mortgage
May 31st, 2024 04:01 PM
I'm thrilled to hear you had such a positive experience, Debra! Knowledge is key in navigating through the mortgage process and I'm glad I could be of help. Thank you for choosing Ruoff Mortgage and for the 5-star rating. It was a pleasure...
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Pam is great at what she does is quick to get back with you and very helpful. She is awesome at her job
Reply from Pam Townsend, Ruoff Mortgage
May 31st, 2024 04:01 PM
Thank you so much for your feedback, Douglas! It was a pleasure working with you. Always happy to be quick and responsive to make sure you have the best experience at Ruoff Mortgage. Your kind words truly mean a lot. Looking forward to assisting...
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Did the job with knowledge and experience to make it go smoothly for us.
Reply from Pam Townsend, Ruoff Mortgage
May 20th, 2024 03:40 PM
I'm thrilled to hear about your smooth experience, Debra. Your feedback means a lot and it's wonderful to know that my knowledge and experience were beneficial for you. It was a pleasure working with you on your mortgage needs. Remember, I'm...
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Pam was great
Reply from Owner
May 20th, 2024 03:41 PM
Thank you Richard for the 5-stars rating! I'm thrilled to hear that you had a great experience with me at Ruoff Mortgage. Your satisfaction is my top priority, and it always will be. Should you have any future mortgage needs, don't hesitate...
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Smooth transition , no hassle
Reply from Pam Townsend | NMLS# 404322 | Ruoff...
April 16th, 2024 07:20 PM
I'm truly grateful for your positive feedback, Richard. I'm thrilled to hear that your experience with us at Ruoff Mortgage was smooth and hassle-free. It's always my goal to provide top-notch service. Thank you for giving me the opportunity...
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About
Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loan
FHA Loan
VA Loan
USDA Loan
Cash Out Refi Loan
Down Payment Assistance Loan
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Memberships
- NMLS
- THAAR
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 404322
Hobbies
- Family Time
- Painting/ Bob Ross
- Reading
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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