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Pam Townsend, Ruoff Mortgage

Name: Ruoff Mortgage - Terre Haute
Address: 925 Wabash Ave Suite 100, Terre Haute, Indiana, 47807
Telephone: +1-812-240-1596
Rating: 4.98

Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...

Ruoff Mortgage - Terre Haute

4.98

(207)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 240-1596

Terre Haute, IN

https://www.ruoff.com/PamTownsend

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.98

(207)

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Pam Townsend knows exactly what needs to be done and is very dedicated to her customers. We needed to move abnormally quickly on a house, and she went to bat for us the whole way to ensure we made it into our house right on time. Thanks, Pam!...

Reply from Owner

September 17th, 2024 05:43 PM

Hi Rex, It's a pleasure to read your review and I'm elated to know that you're satisfied with the service provided. Your kind words truly make my day! Being able to help you secure your house quickly was as much a priority for me as it was...

Pam knows exactly what needs to be done and is very dedicated to her customers. We needed to move abnormally quickly on a house, and she went to bat for us the whole way to ensure we made it into our house right on time. Thanks, Pam!

Reply from Pam Townsend, Ruoff Mortgage

July 15th, 2024 09:59 PM

Thank you for allowing me to help you with your recent home purchase. I am happy we were able to get you in on time. Please don't hesitate to contact me if there is anything else I can do for . Thank for the positive feedback!

A very efficient and fast process and dealing with unforeseen issues with efficiency. Pam was incredibly helpful with all my questions and completely knowledgeable about the loan process. And absolutely positive and friendly experience!

Reply from Owner

July 17th, 2024 08:33 PM

I'm so thrilled to hear about your positive experience, Mike! Helping navigate you through the loan process as smoothly and quickly as possible is always my goal. Don't hesitate to reach out in the future if you have any more questions, and...

Very knowledgeable loan officer, and handled personal specific situations throughout and up to the last minute on all sides dealing with a variety of situations that were sometimes literally out of the blue. A really personally responsive worker...

Reply from Pam Townsend, Ruoff Mortgage

September 17th, 2024 05:44 PM

Thank you so much for your positive feedback, Michael. It was my pleasure to assist you throughout the process. I strive to ensure a smooth and efficient experience for all my clients, even when unexpected situations arise. I'm glad I was able...

Pam was awesome! She made the entire process painless!!! I would highly recommend using her for any of your mortgage needs.

Reply from Owner

July 10th, 2024 02:21 PM

I'm absolutely thrilled to hear that your experience was so positive, Pam! Making the mortgage process as smooth and painless as possible is always my top priority. Hearing feedback like yours truly makes my day! Don't hesitate to get in touch...

Pam made the entire experience painless. She kept me well informed, and she was extremely knowledgeable regarding my mortgage. I thoroughly enjoyed the process. She made everything so easy!

Reply from Pam Townsend

September 17th, 2024 05:44 PM

I am thrilled to hear that I made your mortgage process easy and enjoyable, Pamela! Keeping clients informed and making sure they are knowledgeable about their mortgage is a top priority for me. Thank you for the kind words and the 5-star review!...

Friendly and made the process easy

Reply from Pam Townsend, Ruoff Mortgage

June 24th, 2024 01:03 AM

Thank you for the high rating and kind words, Brandon! It's gratifying to know you found the process easy and friendly. Your feedback makes my day. Here at Ruoff Mortgage, we always strive to provide the best service possible. Feel free to...

Pam got back with me promptly

Reply from Pam Townsend, Ruoff Mortgage

June 21st, 2024 05:25 PM

I'm thrilled to hear that you were satisfied with my prompt response, Bethany. Your feedback really means a lot to me and Ruoff Mortgage. I'm always here to provide a quick and efficient service. Thank you for the 5-star rating!

Pam was always on top of things and made sure we kept our closing date even when we came across some issues.

Reply from Pam Townsend, Ruoff Mortgage

June 13th, 2024 09:09 PM

I'm so grateful for your kind review, Monica! It was my pleasure to ensure everything went smoothly for your mortgage process at Ruoff Mortgage, even amidst challenges. Your satisfaction is my top priority and I'm thrilled to know that I was...

Pam made the loan process easy and she was always there for me when we had questions.

Reply from Pam Townsend, Ruoff Mortgage

June 11th, 2024 04:35 PM

Thank you so much for the kind review, Lorenz! I'm thrilled to hear that you found the loan process easy. It was my pleasure to be there for you and answer any questions you had. I always aim to make the process as straightforward as possible...

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About

Additional Licenses: NMLS# 404322. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Conventional Loan

FHA Loan

VA Loan

USDA Loan

Cash Out Refi Loan

Down Payment Assistance Loan

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