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Pam Townsend, Ruoff Mortgage

Name: Ruoff Mortgage - Terre Haute
Address: 925 Wabash Ave Suite 100, Terre Haute, Indiana, 47807
Telephone: +1-812-240-1596
Rating: 4.98

Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...

Ruoff Mortgage - Terre Haute

4.98

(207)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 240-1596

Terre Haute, IN

https://www.ruoff.com/PamTownsend

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.98

(207)

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Pam was always there for me as this was a difficult time and she made it so easy and understandable. She was sure a pleasure to work with and always kept me informed.

Reply from Pam Townsend, Ruoff Mortgage

August 15th, 2024 04:34 PM

I'm really happy to hear that you had a positive experience, Julie! Your feedback means the world to me. It's always my goal to make things as easy and understandable as possible, especially during challenging times. I'm glad that I was able...

Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Rob

Reply from Owner

January 29th, 2024 02:23 PM

Thank you for your wonderful feedback, Robert. I am thrilled to hear that I was able to provide you with excellent service from start to finish. Your 5-star review is a great testament to my commitment to address all your concerns in a timely...

Wish I would have had Ruoff with my previous house.

Reply from Pam Townsend

August 15th, 2024 04:34 PM

I'm delighted to hear you're satisfied with our services at Ruoff Mortgage, Michael! Knowing that you wish you had us for your previous home is a huge compliment. I appreciate your 5-star rating and your trust in our team. Looking forward to...

We’ve worked with Pam twice now and she is always responsive and ready to answer all questions we have, we appreciate how professional and personable she is to work with!

Reply from Owner

August 15th, 2024 04:36 PM

Thanks so much for the kind words and the 5-star rating, Taylor! It's always a pleasure working with you and I'm thrilled to hear that you've had positive experiences. Looking forward to our next collaboration. Remember, I'm here to answer...

Pam was extremely knowledgeable and always responsive!

Reply from Pam Townsend, Ruoff Mortgage

August 15th, 2024 04:38 PM

I truly appreciate your kind words, Taylor. It was my pleasure to assist you and I'm thrilled to hear that you found my service knowledgeable and responsive. Please don't hesitate to get in touch if you need further assistance in the future....

Pam was so responsive and made sure we were comfortable and happy throughout the whole process!

Reply from Pam Townsend, Ruoff Mortgage

August 15th, 2024 04:41 PM

I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Justin. Customer satisfaction is my top priority, and your review reaffirms the hard work I put in every day. Thank you for taking the time to share your feedback....

Pam truly is amazing! She went above and beyond through the whole process. I was always up to date and was explained everything throughly from the whats to how's. Highly, highly recommend Pam!!!!!

Reply from Pam Townsend, Ruoff Mortgage

July 26th, 2024 06:32 PM

Thank you so much for your kind words, Guyana. I'm thrilled to hear that you had a positive experience and felt well-informed throughout the process. It was a pleasure to guide you through your journey with Ruoff Mortgage. Your recommendation...

Pam Townsend was very quick to return my call and got the ball rolling

Reply from Pam Townsend, Ruoff Mortgage

July 23rd, 2024 02:15 PM

I'm thrilled to hear about your positive experience, Mike! Your feedback is greatly appreciated. It was a pleasure to assist you with your mortgage. Fast and effective service is what I always aim for, so I'm glad to hear I hit the mark for...

Kept me informed all the way through closing

Reply from Pam Townsend, Ruoff Mortgage

July 22nd, 2024 06:18 PM

I'm thrilled to hear that you felt well-informed throughout the entire closing process,. Your positive feedback and the 5-star rating mean a great deal to me. If you or anyone you know are in need of mortgage services in the future, I'm always...

Pam Townsend knows exactly what needs to be done and is very dedicated to her customers. We needed to move abnormally quickly on a house, and she went to bat for us the whole way to ensure we made it into our house right on time. Thanks, Pam!...

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About

Additional Licenses: NMLS# 404322. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Conventional Loan

FHA Loan

VA Loan

USDA Loan

Cash Out Refi Loan

Down Payment Assistance Loan

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