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Pam Townsend, Ruoff Mortgage

Name: Ruoff Mortgage - Terre Haute
Address: 925 Wabash Ave Suite 100, Terre Haute, Indiana, 47807
Telephone: +1-812-240-1596
Rating: 4.98

Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...

Ruoff Mortgage - Terre Haute

4.98

(207)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 240-1596

Terre Haute, IN

https://www.ruoff.com/PamTownsend

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.98

(207)

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Pam was extremely helpful and knowledgeable about the process and made us feel comfortable and at ease during this otherwise stressful process. We are so happy with our new home!

Reply from Pam Townsend, Ruoff Mortgage

October 21st, 2024 04:18 PM

Kirsten, it's wonderful to hear such positive feedback! I'm thrilled that I was able to assist in making the process less stressful for you and that you're happy with your new home. It was a pleasure working with you and if there's anything...

Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Lorna L

Our first loan officer left Rouff after 2-3 days that he accepted our application but that did not hinder the success of our application. Our loan officers Ms. Pam and Ms. Chelsea did an excellent job.

Reply from Pam Townsend, Ruoff Mortgage

October 21st, 2024 04:19 PM

I'm thrilled to hear that you had a positive experience, Lorna! Although the transition might have been unexpected, I'm glad that Chelsea and I were able to step in and ensure the success of your application. Your feedback is greatly appreciated...

Pam was phenomenal. She kept us up to date on all events and questions. She was very friendly and knowledgeable as well. We will definitely recommend her to friends and family.

Reply from Pam Townsend, Ruoff Mortgage

October 21st, 2024 04:19 PM

Thank you so much for your kind words, Tyler. It truly was a pleasure working with you. I'm thrilled to hear you felt well-informed and confident throughout the process. Your recommendation means the world to me. Please don't hesitate to reach...

Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Chris P

Reply from Owner

September 16th, 2024 02:59 AM

Thank you so much, Chris, for taking the time to rate me highly. Your feedback is greatly appreciated. If you have any future needs or questions, please don't hesitate to reach out. - Pam Townsend, Ruoff Mortgage.

Pam was always available for questions. She made the process so easy and went out of her way to decress my stress. I would recommend her to everyone.

Reply from Pam Townsend, Ruoff Mortgage

September 17th, 2024 03:07 PM

Thank you so much for your kind words, Christopher. I'm thrilled to hear that you had a positive experience and found the process easy. I always strive to make sure that my clients have the best possible experience, so it's wonderful to hear...

Pam was fantastic to work with. We were first time home buyers and very new to the whole process. She is very knowledgeable and explains it all well. She was quick to respond and communication was great. The process from start to closing was...

Reply from Pam Townsend, Ruoff Mortgage

September 12th, 2024 12:54 PM

So thrilled to hear your positive feedback, Brittany! I'm glad I could help make your first-time home buying experience a smooth and quick process. I appreciate your high rating and your decision to choose Ruoff Mortgage. Looking forward to...

Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Ricky W

Reply from Owner

September 17th, 2024 03:09 PM

Ricky, Your positive feedback means a lot to me and it was a pleasure to work with you on your mortgage process. Please feel free to get in touch if you have any more questions or need further assistance in the future. Pam Townsend, Ruoff Mortgage...

Very helpful and kept me informed and let me know what about any issues instantly

Reply from Pam Townsend, Ruoff Mortgage

September 7th, 2024 09:02 PM

I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Ricky. Your feedback is greatly appreciated. It was my pleasure to keep you informed throughout the process and address any issues promptly. I hope to work with...

Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Rob

Reply from Owner

May 9th, 2024 03:42 PM

Thank you for taking the time to rate our services, Robert! Your feedback is greatly appreciated and it's always rewarding to hear that we're meeting the expectations of our customers. If you need any further assistance, don't hesitate to reach...

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About

Additional Licenses: NMLS# 404322. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Conventional Loan

FHA Loan

VA Loan

USDA Loan

Cash Out Refi Loan

Down Payment Assistance Loan

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