Top 5%
Pam Townsend, Ruoff Mortgage
Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...
Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Fast and friendly service, Pam made things easy and simple that I would make sure she gets my next loan in the near future
Reply from Pam Townsend, Ruoff Mortgage
December 18th, 2024 04:26 PM
I'm thrilled to hear you had such a positive experience, Javier! It was a pleasure to assist with your mortgage needs and I'm so pleased that you found the process easy and simple. You can count on me for any future loans or mortgage needs...
read more
Pam and the team were great with communication and follow up. The loan tracker made it quick and easier to review where our loan was in the process. Pam was always pleasant and willing to review any options we were curious about. She was friendly...
read more
Pam and the team were great with communication and follow up. The loan tracker made it quick and easier to review where our loan was in the process. Pam was always pleasant and willing to review any options we were curious about. She was friendly...
read more
Pam and the team were great with communication and follow up. The loan tracker made it quick and easier to review where our loan was in the process. Pam was always pleasant and willing to review any options we were curious about. She was friendly...
read more
Reply from Pam Townsend, Ruoff Mortgage
November 27th, 2024 04:28 PM
Jennifer, thank you so much for leaving such a wonderful review! I'm thrilled to hear about your positive experience with our communication, follow-up, and the convenience of our loan tracker. It's always my goal to make the loan process as...
read more
Pam made the whole process smooth and enjoyable!
Reply from Pam Townsend, Ruoff Mortgage
November 15th, 2024 04:54 PM
So glad to hear that you found the process smooth and enjoyable, Kaleb! It was a pleasure assisting you. Thank you for giving Ruoff Mortgage and myself a 5-star review. Looking forward to the possibility of working together in the future. -...
read more
Pam was very quick to get everything we needed and was always keeping us up to date. She made the process very easy.
Reply from Pam Townsend, Ruoff Mortgage
November 14th, 2024 05:03 PM
Hi Jamisen, I'm thrilled to hear that you found our mortgage process to be quick and easy. It was my pleasure to keep you updated every step of the way. Your positive feedback means a lot to me and to everyone at Ruoff Mortgage. Thank you for...
read more
infall the way through the process. She did a wonderful job for us and our experience was fantastic. I will surely recommend your surface to other folwho are wanting to find a mortgage. Thank you Pam for all your help.
Reply from Pam Townsend
October 31st, 2024 04:48 PM
I'm so glad to hear that you had a great experience with the mortgage process, Robert! Your kind words mean a lot to me. It was my pleasure to assist you, and I'm thrilled that you're satisfied with our service. Your recommendation to others...
read more
Pam was wonderful to work with. Always available if I had any questions. Would highly recommend her to anyone in the market to buy a house.
Reply from Pam Townsend, Ruoff Mortgage
October 31st, 2024 04:47 PM
I'm so glad to hear that you had a positive experience, Scott! Your satisfaction is my main goal, and it's really rewarding to hear such wonderful feedback. I'm always here to help with any questions you may have. Thank you for choosing Ruoff...
read more
Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Misty B
Pam is the best loan officer I've ever had. She is so good, I didn't worry about anything. She is excellent and always goes the extra mile. I couldn't be happier with the refinance.
Reply from Pam Townsend, Ruoff Mortgage
October 31st, 2024 04:46 PM
Thank you so much for your kind words, Misty! I am happy we stayed in touch and that I could help you with your refinance. Your positive feedback is greatly appreciated. If you ever need any more assistance with mortgage related matters, feel...
read more
111–120 of 207
About
Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loan
FHA Loan
VA Loan
USDA Loan
Cash Out Refi Loan
Down Payment Assistance Loan
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- NMLS
- THAAR
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 404322
Hobbies
- Family Time
- Painting/ Bob Ross
- Reading
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us