Top 5%
Pam Townsend, Ruoff Mortgage
Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...
Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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Pam was very knowledgeable and great to work with. I am a first time home buyer and she explained each step of the process very well and helped us with last minute insurance issues to ensure we could still close on time. I would highly recommend...
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Reply from Pam Townsend, Ruoff Mortgage
February 18th, 2025 05:29 PM
Thank you so much, Madison! I'm thrilled to hear that you had a positive experience as a first-time homebuyer. It was a pleasure guiding you through the process and ensuring everything went smoothly, especially with those last-minute insurance...
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Pam is wonderful at explaining and communicating
Reply from Pam Townsend, Ruoff Mortgage
February 8th, 2025 10:50 PM
Kimberly, thank you so much! That means a lot to me. I truly enjoy helping clients understand the mortgage process and I'm so glad I could make it clear for you. It was a pleasure working with you.
It was wonderful to work with Pam!
Pam was so wonderful to work with. We started the process totally unsure if this would be something that could work at all for us and our current situation. Although we encountered quite a few obstacles, Pam never gave up on our application...
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Reply from Pam Townsend, Ruoff Mortgage
February 8th, 2025 10:51 PM
Julia, your kind words mean the world to me! I truly enjoyed working with you and navigating the mortgage process together. It was incredibly rewarding to see everything come together and help you achieve your dream. And please, don't ever...
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Pam did an amazing job at helping my wife and I through the process lof buying our forst home! She was knowledgeable and always willing to answer questions no matter how small.
Reply from Pam Townsend, Ruoff Mortgage
January 22nd, 2025 04:45 PM
I'm so glad to hear you had a positive experience, Austin! It was a pleasure to guide you and your wife through your first homebuying process. I'm always here to answer any questions, no matter how big or small. Remember, Ruoff Mortgage and...
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Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Kim C
Pam was the best! She was always quick to respond and she kept me informed every step of the way. She took the time to explain everything to me and was very patient with me if I needed her to explain things to me multiple time if I needed her...
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Reply from Pam Townsend, Ruoff Mortgage
January 6th, 2025 01:46 PM
Thank you so much for the glowing review, Kim! I'm thrilled to hear that you had a positive experience working with me. It was a pleasure helping you understand the mortgage process and being there for you when you needed reassurance. I'm looking...
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Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Michelle W
Pam made the whole process Great! I am very thankful foe for her theough the whole process!!
Reply from Pam Townsend, Ruoff Mortgage
December 18th, 2024 04:25 PM
Thank you so much, Michelle, for your kind words and the fantastic 5-star review. I'm glad to hear that you found the process great! Your satisfaction is my top priority, and it's wonderful to know that it showed throughout our dealings. Looking...
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Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Javier G
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About
Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loan
FHA Loan
VA Loan
USDA Loan
Cash Out Refi Loan
Down Payment Assistance Loan
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Memberships
- NMLS
- THAAR
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 404322
Hobbies
- Family Time
- Painting/ Bob Ross
- Reading
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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