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Pam Townsend, Ruoff Mortgage
Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...
Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
As first time home buyers I strongly suggest! Made the process easy to understand and felt like we had someone there we can trust.
Reply from Owner
May 2nd, 2025 06:01 PM
I'm thrilled to hear that your first home-buying experience was smooth and that you felt supported throughout the process. I enjoyed working with you and I appreciate your recommendation.
We were first time home buyers and it's very intimidating with all this info and so many things to think about. We didn't feel as overwhelmed because Pam walked us through process, what to expect next and answered any questions. Just made the...
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Reply from Pam Townsend, Ruoff Mortgage
April 3rd, 2025 06:59 PM
I'm thrilled to hear that I could help make your first-time home buying experience easier and more exciting. It was a pleasure guiding you through the process and addressing your questions. Thank you for your kind words and for choosing Ruoff...
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Pam was absolutely amazing durng our first home buying experience. She was always available for all of our questions, and we had a lot. Pam answered everything until we were clear on meaning and process. I will recommend her to everyone I know!...
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Pam was absolutely amazing durng our first home buying experience. She was always available for all of our questions, and we had a lot. Pam answered everything until we were clear on meaning and process. I will recommend her to everyone I know!...
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Pam was absolutely amazing sueing our first home buying experience. She was always available for all of our questions, and we had a lot. Pam answered everything until we were clear on meaning and process. I will recommend her to everyone I...
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Reply from Pam Townsend, Ruoff Mortgage
April 3rd, 2025 07:00 PM
I'm thrilled to hear that your first home buying experience was positive and that I could assist with all your questions. Thank you for your kind words and for recommending my services. It was a pleasure working with you!
Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Shawn S
Pam was a pleasure to work with. She replied to emails promptly and kept me informed throughout the entire process.
Reply from Pam Townsend, Ruoff Mortgage
March 18th, 2025 05:07 PM
Shawn, I'm so glad to hear that you had a positive experience. It was a pleasure working with you, too. Keeping clients informed is really important to me, and I'm thrilled to hear that it made a difference for you. If there's anything else...
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Pam (and all others at Ruoff) was exceptional in every way. She was well-informed, had answers and insights to all of my questions, provided excellent information and explanations, was timely and professional in every single interaction, and...
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Reply from Pam Townsend, Ruoff Mortgage
February 27th, 2025 06:08 PM
Thank you so much for your kind words, Jill. It was truly a pleasure working with you throughout the loan process. I’m thrilled to hear that you felt well-supported and informed every step of the way. Your trust means the world to me, and I’m...
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Pam went above and beyond in making sure the loan process went smoothly for us from start to finish. We cannot recommend her enough!
Pam went above and beyond in making sure the loan process went smoothly for us from start to finish. We cannot recommend her enough!
Reply from Pam Townsend, Ruoff Mortgage
February 21st, 2025 04:40 PM
Jacob, thank you so much for your kind words! It was a pleasure working with you, and I'm thrilled to hear that the loan process went smoothly for you. I'm always here to help in any way I can, and your recommendation means the world to me....
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About
Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loan
FHA Loan
VA Loan
USDA Loan
Cash Out Refi Loan
Down Payment Assistance Loan
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Memberships
- NMLS
- THAAR
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 404322
Hobbies
- Family Time
- Painting/ Bob Ross
- Reading
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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