Orlando Gonzalez
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Orlando was amazing and truly showed her cared about me and getting our refinance processed quickly and without hassel. However, Nina frequently did not respond to emails I sent, she would call me and ask for information that I had already...
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Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Orlando was always available to answer my questions. He was very clear about the process and providing me with the necessary information. Thank you Orlando for providing such customer service.
Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
The level of communication was excellent. Their knowledge and expertise to the process was "spot on". Their follow through was more than expected. Finally their speed and accuracy to meet my deadline was perfect.
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Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Orlando was great and worked to get my loan approved with the best rate available.
Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
I understand that it's not Orlando’s personal funds that he has extended to me, but his dedication and guidance from the first day I connected with American Funding have been invaluable to me. His approach made me feel at ease, and I never...
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Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
He was supportive and checked in frequently throughout the process.
Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
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VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing