Orlando Gonzalez

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.93

Sr. Loan Officer

New American Funding - Charlotte| Consumer Direct

4.93

(36)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage_loans/orlandogonzalez/

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4.93

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Orlando was amazing! Touched base frequently and knew most of my questions and if he didn't he found out immediately! Great to work with and talk to. Calming in a stressful

Reply from Orlando Gonzalez

June 18th, 2026 04:12 PM

I'm grateful for your kind words, Jamie. I'm glad I could provide support and be a calming presence during the process. If you ever have more questions or need assistance, feel free to reach out to me anytime.

Less delays and more support on my closing date.

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

Colenthea, thank you for sharing your thoughts. I'm aware that the timing and support around the closing process are crucial, and I'm committed to ensuring everything goes as smoothly as possible. If there are any further details you'd like...

Everyone was easy to work with.

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

Diana, I'm pleased to hear that your experience was smooth and that working with everyone was easy. If you have any further questions or need assistance, feel free to reach out.

Orlando was helpful every step of the way. He took the time to make sure I understood everystep every step of the process answering all questions. When the loan processor wasn't communicating very well, Orlando took over and got us across the...

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

I'm glad to hear that I could assist you every step of the way, Joseph. Ensuring clarity throughout the process and addressing your questions is important to me. I'm pleased that stepping in helped keep things on track. If you have any more...

Really good experience!!!

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

David, it's great to hear that you had a really good experience. If there is anything else I can do to support you or if you have any other questions, please feel free to reach out.

Being available at all

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

I'm glad that my availability made a positive impact on your experience. If there's anything else you need or further assistance, don't hesitate to let me know.

We were kept up to date through everty step of the loan process. If we ever had questions, Orlando and/or Susan responded quickly. They both made sure we understood every step along the way.

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

I'm pleased to hear that you felt well-informed throughout the loan process, Glenn. Keeping you updated and addressing your questions promptly is a priority for me. It's great to know that both Susan and I could support and assist you effectively....

Great communication about the process. Orlando was readily available when I had questions. Responces were timely and informative.

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

everyhing went as planed. took a while to get paper work .

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Orlando Gonzalez was very helpful and informative! He is very knowledgeable about the rates, types of loans, and the process of each of them. He made this loan process fast and efficient with his knowledge and communication. He was Awesome...

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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