Olena Matsko
Production Manager | Residential Mortgage Loan Ori...
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Good service
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much, Stanley, for your kind words about my service. I am so glad you had a positive experience with us.
More communication to buyer
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your feedback, Kobe. Your comment about wanting more communication is duly noted. I aim to provide the best service possible, and your feedback helps me do just that. In the future, I will ensure to maintain a more open line of...
read more
Olena was available for me almost at anytime during the day. She was responsive and she helped me out when there was a problem with my previous contact.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm so glad I was here to help guide you through this experience, Alejandro!
Olena came in at the end of our journey of buying our home, as our previous agent had stepped away, but she made sure she was up to date with all of the documents we had submitted or still needed to submit, and answered any and all questions...
read more
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I greatly appreciate your kind words, Kaitlyn. It was my pleasure to assist you during such an important milestone in your life. I always strive to ensure that all documents are in order and that any questions or concerns are promptly addressed,...
read more
Olena was very knowledgeable and patient.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I appreciate it, Michaela!
Before we worked with Olena the Jessica was not responsive, never answered questions and asked multiple times for duplicate items needed. She never called back or returned emails without us emailing and having to CC our realtor and even then...
read more
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Amy, thank you for sharing your feedback with us. We appreciate your honesty and apologize for the experience you had prior to working together. We all strive to provide excellent customer service, and it is clear that we fell short of your...
read more
Our experience with Olena was great! From start to finish she provided professional prompt service. I'd recommend others to the Brightland Team!
Thank you Olena for making the entire process from applying, getting approval all the way through closing was smoothly! Olena is competent and experienced in what she does. I could not recommend more.
Working with Olena was a very pleasant and professional experience. She clearly articulated every step of the process and made everything so much easier to understand
Olena is kind and professional.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your kindness, Valentin!
341–350 of 374
About
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 839189
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov