
Olena Matsko
Production Manager | Residential Mortgage Loan Ori...

Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t... Show More
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Great communication and thorough explanations.
Ms. Olena was ver easy to talk to. She explained every single step of my loan process and helped me to make it as easy as possible. I would 100% recommend her to anyone!
From the start of our home buying process, it was apparent that she did not want us to buy a home. She was very negative from the beginning. Long story short, we made it days prior to closing and she disappeared. Wouldn’t return calls or emails....
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Always had a direct line of communication with clear and understandable information related to the home lending process.
The team we were working with made our experience simple and easy. They returned phone calls in a quick timeframe .
Olena explained my documents thoroughly. Thank you for assistance with my husband and I new home.
Quick communication.
Olena was very helpful and concise with her communication.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm sincerely grateful for your feedback. Your acknowledgment of my communication style is greatly appreciated, as I always aim to be as clear and helpful as possible. Your rating of 4.83 stars encourages me to continue improving my services....
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She was quick in getting the loan process done on time.
I told Olena where I wanted to be on my loan and she made it happen. She communicated very well with me throughout the process and got me closed quickly. I was very pleased with the service she provided.
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About
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 839189
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov