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Olena Matsko - Production Manager | Residential Mortgage Loan Originator | NMLS # 839189 in Houston, TX

Olena Matsko

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Production Manager | Residential Mortgage Loan Ori...

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Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t... Show More
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Overall Ratings
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5 Star
86%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
1%
Reviews from Web
  • Encompass
    M
    Michael L
    Magnolia, TX
    Posted on January 1st, 2024 01:22 PM
    Great communication and thorough explanations.
  • Encompass
    J
    Julie Y
    Cypress, TX
    Posted on December 26th, 2023 03:33 AM
    Ms. Olena was ver easy to talk to. She explained every single step of my loan process and helped me to make it as easy as possible. I would 100% recommend her to anyone!
  • write_review_unverified
    N
    No N
    Posted on December 21st, 2023 06:21 PM
    From the start of our home buying process, it was apparent that she did not want us to buy a home. She was very negative from the beginning. Long story short, we made it days prior to closing and she disappeared. Wouldn’t return calls or emails....
    read more
  • Encompass
    U
    Undre R P
    Webster, TX
    Posted on December 15th, 2023 01:02 AM
    Always had a direct line of communication with clear and understandable information related to the home lending process.
  • Encompass
    T
    Tami B
    Willis, TX
    Posted on December 12th, 2023 06:37 PM
    The team we were working with made our experience simple and easy. They returned phone calls in a quick timeframe .
  • Encompass
    L
    Latasha N M
    Houston, TX
    Posted on December 11th, 2023 10:01 PM
    Olena explained my documents thoroughly. Thank you for assistance with my husband and I new home.
  • Encompass
    M
    Megan R C
    College Station, TX
    Posted on December 4th, 2023 09:49 PM
    Quick communication.
  • Encompass
    K
    Kumail S
    Cypress, TX
    Posted on December 4th, 2023 06:13 PM
    Olena was very helpful and concise with her communication.
    Reply from Olena Matsko
    September 26th, 2024 05:18 PM
    I'm sincerely grateful for your feedback. Your acknowledgment of my communication style is greatly appreciated, as I always aim to be as clear and helpful as possible. Your rating of 4.83 stars encourages me to continue improving my services....
    read more
  • Encompass
    G
    Georges A
    Cypress, TX
    Posted on December 2nd, 2023 01:07 AM
    She was quick in getting the loan process done on time.
  • Encompass
    M
    Milton F W
    Houston, TX
    Posted on December 1st, 2023 05:35 AM
    I told Olena where I wanted to be on my loan and she made it happen. She communicated very well with me throughout the process and got me closed quickly. I was very pleased with the service she provided.
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    About
    Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1992

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 839189
    Disclaimer
    TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov