Olena Matsko
Production Manager | Residential Mortgage Loan Ori...
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t... Show More
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I am highly disappointed with my home buying journey with Brightland overall. Olena was fine. There were times when she stated that she would return a call to explain a process or something and it never happened. We didn’t get the green light...
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Olena is friendly and will answer all questions. She also provides explanations that are easy to understand.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for sharing your positive experience working together. My priority is to ensure our customers are well-informed and comfortable throughout the process. I'm glad to see you felt that I hit the mark with your experience.
Thank you for working with me on making it possible to close on my loan. It was great working with you!
Reply from Olena Matsko
September 26th, 2024 05:18 PM
It's wonderful to hear your feedback! I'm thrilled to know that you had a great experience working together, and that we could help make your loan closure possible. Your 5-star rating is greatly appreciated.
Quickly solved any issues arising
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your feedback and wonderful rating.
My husband and I had the pleasure of working with Olena. She supported us throughout our loan approval process and made every effort to guide and help us land perfect closing costs. We truly appreciate everything!
It was quick and easy to work with her.
Olena is very nice. She replied to all our questions and concerns in a timely manner. We had a great experience with her.
Olena is very professional and helpful, we had a great experience working with her.
It was very difficult getting information without having a list of questions for her. We have dealt with a few loan officers and have never had to chase or call multiple times to get information on such an important topic. While she did answer...
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About
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 839189
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov