

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Nellie B
Reply from Owner
November 21st, 2025 02:33 PM
Thank you so much!
you staff made the whole process enjoyable and not stressful. THANKS
Reply from Sue Botelho at Waterstone Mortgage ...
November 13th, 2025 05:27 PM
We appreciate that! Our goal is to do exactly that and I'm so very glad that we met it!! Enjoy your new home!!!
This has been the second time I have had the pleasure of working with Jo Dyess. She helped us with transactions for our first home and now our second. Jo remains an expert in her field who stays knowledgeable, realistic, patient and humble....
read more
Reply from Jo Dyess
November 18th, 2025 03:23 PM
I'm truly grateful for your kind words, Sylvia. It's been rewarding to support you through both the purchase of your first and now second home. Staying informed and being able to explain things clearly is something I strive for, and I'm glad...
read more
It was hard and long drawn out for both of us. A tricky situation.
Reply from Beth Cherry
November 17th, 2025 07:40 PM
I recognize that the process was challenging and complicated for you. Navigating tricky situations can be difficult, and I appreciate your patience and perseverance. If there’s anything specific you’d like to discuss or need help with, please...
read more
Not only are you patient, your kind and very professional. Always communicated so well with every need and patient with us with getting paperwork together etc. Thank You so much!
Reply from Beth Cherry
November 17th, 2025 06:35 PM
Stacia, I appreciate your kind words and am glad to know that you felt well-supported throughout the process. Communication and patience are important to me, so I'm pleased to hear they made a difference for you. If there's anything else you...
read more
Easy and timely lender to work with!
Easy to submit necessary documents online. Easy and timely review process with easy online access to sign paperwork. Eric and Sasha were always available to answer questions and keep everything timely and simple. Thanks for being an easy lender...
read more
Reply from Eric Putt
November 17th, 2025 02:29 PM
I'm pleased to hear that the document submission and review process was easy for you, Aldus. It's great to know that Sasha and I were able to support you with any questions and make the experience simple. Thank you for trusting me with your...
read more
Ken was very easy to work with and very responsive. We look forward to using Ken for the next purchase.
Reply from Ken Jarosz
June 17th, 2026 06:22 PM
Chris, Thank you for the kind words. I look forward to assisting you again in the future. In the meantime, enjoy the beach! Ken
You interacted with my husband throughout this process. So my opinions are neutral
Reply from Sue Botelho at Waterstone Mortgage ...
November 7th, 2025 06:33 PM
Thank you.
Karen knows her stuff and represents your company well . Quickly and thouroughly responded to any questions we had and made sure the process progressed smoothly.
Reply from Karen Johnson at Waterstone Mortgag...
November 7th, 2025 07:27 PM
Hi Bob, Thank you for taking the time to leave your kind review. I'm glad you felt informed and that you had a smooth experience. Thank you for entrusting me to assist you with your financing needs.
821–830 of 3005
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions