Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
The staff was very professional and made our home buying experience easy I would definitely use them again!
Reply from Heather Calvo
February 9th, 2026 05:47 PM
I’m pleased to know that you found the process professional and straightforward, Lance. Making your home buying experience as smooth as possible is always my goal. Thank you for considering working with me again in the future!
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Waterstone Mortgage - Winter Park, FL
We had a great experience working with Steve as we relocated from MA to FL. He was very responsive, communicative, knowledgeable, and creative to help us secure the home we wanted!
Reply from Owner
February 9th, 2026 08:17 PM
I appreciate your kind words, Stephanie. It's rewarding to hear that the relocation process from MA to FL was smooth and that you found my approach helpful. Thank you for your trust, and if you need anything in the future, I'm here to assist....
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Todd was absolutely incredible throughout our entire home-buying process. From the very beginning, he showed professionalism, patience, transparency, and genuine care for our family.What truly stood out was his human approach. He took the time...
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Reply from Todd Shale
February 9th, 2026 06:57 PM
I'm pleased to know that my approach made a positive impact on your home-buying journey, Agda. It was important to me to ensure you felt supported and informed every step of the way. Your feedback is greatly appreciated, and I'm thankful for...
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When a loan is listed as a 15 days to close loan on your website and the borrower is trying to close before the end of the year for tax reasons, make sure to process the loan from the start and not hold it for a month, until the Christmas break...
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Reply from Tim McDermott
February 7th, 2026 02:33 PM
Tony, I appreciate your feedback. I apologize for the delay in processing your loan and understand the importance of timing, especially when trying to close before year-end. I'm glad to hear that aside from this issue, everything went well...
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Ben Haughee has received a review with 5 star rating from Alec F
Reply from Owner
February 9th, 2026 09:17 PM
Thank you, Alec, for the 5-star rating. I'm glad to know your experience with Waterstone Mortgage was positive. If you have any further questions or need assistance in the future, feel free to reach out.
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Ben was great in walking me through the process and he answered any of my questions that I asked throughout the entire home buying process.
Reply from Ben Haughee
January 30th, 2026 06:34 PM
I'm so glad to hear you had a great experience with my team and I, Alec! We are so excited for you to be a homeowner for the first time! It has been such a pleasure working with you. Please feel free to reach out with any future needs, or if...
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Everything was handled with efficiency and excellence. We couldn't get anyone better to help us with our purchase. Saphire is wonderful to work with, always pleasant even when I was a bit anxious, she is the best!
Reply from Saphire Radke
January 30th, 2026 09:12 PM
Thank you, Anita! It was an absolute pleasure to work with you :)
I'm so happy I was able to meet your expectations. The home buying process can be nerve wrecking sometimes, so I'm happy I was able to be there for you.
Cheers!
for
Waterstone Mortgage - Winter Park, FL
Steve was great to work with. He made the process for a first time buyer very easy and he was very responsive.
Reply from Owner
February 6th, 2026 06:22 PM
I'm pleased to hear that you found working with Steve to be such a positive experience. Making the process smooth and being responsive are priorities we take seriously, especially for first-time buyers. Thank you for taking the time to share...
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Steve was great, very helpful and responsive even when he wasnt wasn't working
Reply from Steven Lew
February 2nd, 2026 09:56 PM
I appreciate your feedback, Christopher. Being helpful and responsive is a priority for me, and I'm glad to know it made a difference in your experience. If there's anything more I can assist with, please feel free to reach out.
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Great communication and knowledge as well as creativtiy to get things done!
Reply from Steven Lew
February 2nd, 2026 03:00 PM
I'm glad to hear that you valued the communication and expertise, Stephanie. It's important to me to offer creative solutions, and I'm pleased that these efforts were helpful in your experience. Thank you for sharing your thoughts!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions