Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Communication wasn't as expected Too many people were involved
Reply from McGwire Holbrook
February 12th, 2026 02:13 PM
I appreciate your feedback, Lori. I'm sorry to hear that the communication didn't meet your expectations and that the involvement of multiple people was an issue. It's important to me that the process feels smooth and clear for you. If there's...
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Took to long and rates were higher than expected.
Reply from McGwire Holbrook
February 12th, 2026 02:08 PM
I understand your concerns about the timeline and rates not meeting your expectations, Bill. It's important to me that each client has a clear and satisfactory experience. If there's anything specific you'd like to discuss or any way I can...
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would like to leave an evaluation for Todd Shale regarding our home purchase.We had our first attempt with another lender, but unfortunately he did not do his best. Todd, on the other hand, was exceptional. He was professional, attentive, and...
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Reply from Todd Shale
February 12th, 2026 02:35 PM
Hearing about your positive experience with the home-buying process means a lot to me, Fernando. I'm glad I could assist you in securing your dream home and that my dedication was clear throughout our interactions. Your gratitude is sincerely...
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I would like to leave an evaluation for Todd Shale regarding our home purchase.We had our first attempt with another lender, but unfortunately he did not do his best. Todd, on the other hand, was exceptional. He was professional, attentive,...
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Reply from Owner
July 7th, 2026 02:07 PM
Thank you for sharing your kind words, Fernando. Knowing that I played a part in helping you secure your dream home is truly gratifying. I'm glad I could provide the support and guidance needed throughout the process. If there's anything else...
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Eric help me out of a nightmare I will forever be appreciative and Grateful .
Reply from Eric Putt
February 11th, 2026 06:16 PM
It's meaningful to hear that I was able to help you through a challenging situation, David. Your appreciation and gratitude mean a lot to me. If you ever need assistance in the future, I'm here to support you.
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Everything was great. All of my questions got answered in a reasonable manner. Felt like you all was there every step of the way. I appreciate Alexandra Zayas for answering my text messages regardless of the time or day I texted her and truly...
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Reply from Eric Putt
February 11th, 2026 06:02 PM
I'm glad to hear that everything met your expectations, Lucinda. I appreciate your kind words about my support and am pleased Alexandra was able to assist you effectively. Should you have more questions or require any further assistance, please...
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Beth Cherry Team at Waterstone Mortgage has received a review with 5 star rating from Paige S
Reply from Owner
February 11th, 2026 07:58 PM
Thank you!!!!! I’m so happy that we were able to make you go smoothly for you.
Beth and her team went above and beyond to make sure we had a thorough understanding of everything that would be going into us buying our first house and made making this huge decision feel easy. She was always available to discuss any questions...
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Reply from Beth Cherry
February 11th, 2026 04:56 PM
I truly appreciate your kind words, Paige. It was a pleasure to assist you in your journey to buying your first home. I'm glad I could alleviate any concerns and provide the clarity you needed. If there is anything else you need in the future,...
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Sue and her team are amazing to work with. Made buying a home seamless!
Reply from Owner
February 3rd, 2026 04:02 PM
Dawn, we are so happy that you are so happy! Congratulations on your new home and it was a pleasure working with you - I laughed a lot!!! :) Here's to LOTS of memories in your new home!
Sue was very relateanle, personable, quick to work, her partners helped tremendously .
Reply from Sue Botelho at Waterstone Mortgage ...
February 3rd, 2026 04:04 PM
Thank you so much! We enjoyed working with you and are so glad to have been a part of this with you!!!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions