

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
I have known and worked with John for nearly 10 years. He has always been hard working, keeps the client first and continually looks to close loans when others have simply they can't.
Tammy was outstanding in her assistance to us in the securing the mortgage for our new home. She was positive, patient, knowledgable, and humorous. She accepted our numerous calls for assistance as if it was all she had to do at that time,...
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I worked with Dawn on two separate occasions. What I found refreshing was her honesty and integrity about the loan process. She wasn't out to just "make a loan" but to ensure that loan was in our best interest. When we are in the market for...
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I worked with Dawn on two separate occasions. What I found refreshing was her honesty and integrity about the loan process. She wasn't out to just "make a loan" but to ensure that loan was in our best interest. When we are in the market for...
read more
Reply from Owner
May 31st, 2017 12:00 AM
Thank you for your review! Working with a loan originator that is open and honest makes the lending process go so smoothly. We're glad that's the kind of experience you had with Dawn - not once, but twice! Our team looks forward to working...
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Waterstone Mortgage - Fort Walton Beach, FL has received a review with 1 star rating from Jyapink26
Reply from Owner
January 8th, 2026 11:45 AM
Waterstone Mortgage takes all ratings seriously. We strive to provide the highest level of customer service and consistent communication throughout the loan process. We are sorry we did not meet expectations.
Tammy made me feel that I was a valued customer by keeping me informed and walking me through every process without overwhelming me. I had initially began working with a different, well known lender who, at a week before my closing date, had...
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If you're looking for an experienced lender who knows the process better than anyone, pick Tammy. As a former underwriter, Tammy knows what lenders expect to see before they commit to a loan. She guided us through all of the paperwork right...
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Sue, from Waterstone Mortgage did a phenomenal job helping me secure a loan. She answered our questions, followed up with us from time to time and most importantly secured the best possible interest rate despite fluctuating market. She made...
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Reply from Owner
July 5th, 2017 12:00 AM
Thank your for your review, Matthew! Our team is so glad to hear that you found a great partner in us. A low interest rate is always a bonus, too! We hope to see you soon and want you to know we are happy that you are loving your new home!
Dawn was fantastic in helping us with our mortgage! Excellent communication throughout. She couldn't have made it any easier for us! We definitely recommend Dawn and Waterstone!
Sue did a wonderful job of keeping us informed throughout the process. We had a very tight timeframe to get the loan processed. Sue and her team did an excellent job and we close on the date we requested.
Reply from Owner
March 31st, 2017 12:00 AM
Thank you! We are happy to hear Sue kept you informed throughout the process, we hope to work with you again in the future!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions