Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Heather was very professional and thorough. She promptly responded to my calls and addressed them in a timely matter. She helped to make my home purchase an easy process. I would recommend Heather and her staff to anyone looking for a home...
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Reply from Heather Calvo
March 18th, 2021 01:57 PM
Thank you so much 😊
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Waterstone Mortgage - Winter Park, FL
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Robert B
Reply from Owner
January 8th, 2026 11:41 AM
Thank you for the 5-star rating, Robert.
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Waterstone Mortgage - Fort Myers, FL
The job definetly got done on time !. Just wish it went a little easier!. That being said Waterstone Mortgage was the way to go. With a bank the loan probably would have not been done.
Reply from Owner
January 8th, 2026 11:46 AM
Thank you for this 4-star review Tom! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Beth is very attentive and responsive. Her and her entire team work together fluidly to make mortgages happen ... on time! As a self employed couple, getting mortgages in the past has always resulted in massive red tape and hoop jumping. Our...
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Reply from Owner
March 22nd, 2021 12:00 AM
Thank you for taking the time to write this review, Diane! Providing excellent customer service, throughout the mortgage and refinance process, is always our top priority. We're glad you received nothing but the best from Beth and her team.
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Eric handled both our original home purchase and now the refinance. He and his team were very thorough in answering our questions and helping lower our closing costs.
Reply from Owner
March 22nd, 2021 12:00 AM
April, we appreciate you taking the time to write this review for Eric and his team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the homebuying and refinancing process. We hope...
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Waterstone Mortgage - Winter Park, FL
Thank you so much to Aaron Duba who help me during my divorce to get my refinance done . You was sooo patient with me and was so professional at your work. Aaron and his team went above and beyond to get me the best rates and they did not stop...
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Reply from Owner
January 8th, 2026 11:41 AM
Thank you for sharing, Neyda! We're thrilled to hear everything went so smoothly with your refinance with the help of Aaron and his team. We hope to work with you again in the future.
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Waterstone Mortgage - Winter Park, FL
I’ve been working with Karen Johnson for several years. Despite I’m a loyal customer of her, I ALWAYS compare and shop around before I take my final decision and Karen always gives me the best deal. Not only that but she doesn’t hesitate to...
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Reply from Owner
January 8th, 2026 11:41 AM
Thank you for this glowing review, Roxana! We're ecstatic you had such a wonderful experience with Karen. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
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Eric’s team were great every step of the way! Alex was especially excellent and always went above and beyond to deliver exceptional client service! Thank you for all your help, guidance, and patience!
Reply from Alexandra Zayas
March 16th, 2021 03:26 PM
It was a pleasure working with you Sara!!! I’m so happy and excited for you!!! We’re always here to help ♥️
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Waterstone Mortgage - Winter Park, FL
Waterstone was very easy to work with during the entire process of closing on on our new house. They communicated very well and I would highly recommend them. Working with Casey McElroy in particular was very nice as he is exceptional in handling...
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Reply from Owner
January 8th, 2026 11:41 AM
Thank you for sharing your wonderful experience with us, Lindsey! It sounds like Casey was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Casey has to his customers....
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Sue was amazing to work with and did everything in her power to make our loan process go as smoothly and quickly as possible. We definitely will use Sue again in our next loan request.
Reply from Owner
March 22nd, 2021 12:00 AM
Thank you for this review, zuser! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Sue was there every step of the way to walk you through the loan process. Thanks again!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions