Waterstone Mortgage - Winter Park, FL

Winter Park, FL

4.93

(3,005)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 644-0870

Winter Park, FL

https://www.waterstonemortgage.com/branches/winter-park-fl

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(3,005)

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5 Star

97%

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1 Star

Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Martin L

Reply from Owner

January 8th, 2026 11:38 AM

Thank you for the 5-star rating, Martin. Stay in touch.

The service and personal attention we received from Karen was exceptional and beyond what we were expecting! As first time home buyers everything was new to us and the most important thing we wanted was someone we could trust. Karen is the...

We wanted to buy a home in the Jacksonville Florida area, and an acquaintance recommended Sue and her team, not only for Mortgage approval, but also help with working through some credit obstacles. Her team helped us navigate a few credit issues...

Reply from Owner

January 10th, 2022 12:00 AM

Thank you for this review, Lawrence! We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Sue and her team went above and beyond, providing...

When we started the process of getting the house with Waterstone Mortgage, we feel that we were well taken care of. Especially the fact that everyone involved helped us as much as they can and educated us on a lot of things that we needed to...

Reply from Owner

January 8th, 2026 11:38 AM

Thank you for this 5-star review Kevin! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.

Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Paul J

Reply from Owner

January 8th, 2026 11:38 AM

Thank you for the 5-star rating, Paul. Don't be a stranger.

I would recommend working this mortgage corporation because they were on points with everything, the process was smooth and swift. Mike Williams was very helpful on me getting my first buy, so I would recommend working with him.

Reply from Owner

January 8th, 2026 11:38 AM

Thank you for this glowing review, Wadner! We're ecstatic you had such a wonderful experience with Mike. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

Eric Putt has received a review with 5 star rating from Austin M

Reply from Owner

January 8th, 2026 10:49 AM

Thank you for the 5-star rating, Austin. Stay in touch.

Horrible service. They screwed up our contract and 3 months later they still haven't fixed it. Getting late notices for something they did! They claim they are too busy to fix

Reply from Owner

January 8th, 2026 11:38 AM

Nice speaking with you again, Nancy! We apologize for the delay regarding the paperwork. A lot of moving parts. As discussed, we will be in touch with you again soon. Thank you.

Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Jim W

Reply from Owner

January 8th, 2026 11:38 AM

Thank you for the 5-star rating, Jim.

Waterstone Mortgage - Fort Walton Beach, FL has received a review with 2 star rating from Jena E

Reply from Owner

January 8th, 2026 11:44 AM

We are sorry to see you feel your experience with us was 2-star worthy, Jena. We'd like to learn more about your experience. Please call our Customer Relations Manager at ~~************~~ or email ~~**************************************~~.

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions