Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Tim has been very thorough and responsive to questions throughout the process. He walked us through every step of the way!
Reply from Tim McDermott
August 6th, 2026 03:44 PM
Amber, thank you for your kind words. I'm pleased to hear that my thoroughness and responsiveness were helpful to you throughout the process. It was a pleasure to guide you every step of the way!
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Overall, a great experience. The service was timely and went without any issues.
Reply from Eric Putt
August 6th, 2026 01:51 PM
I'm pleased to hear that you had a great experience, Jeanette. It's nice to know that everything went smoothly and on time. Thank you for sharing your feedback!
Thank you and Jen for a great experience in this process. Like I told Danielle, if I hear anyone looking for a home i'll refer them over to you!
Reply from Beth Cherry
August 6th, 2026 08:32 PM
Diego, I'm grateful for your kind words and for considering referring others to Jen and me. It was a pleasure assisting you, and if you ever need anything else, please don't hesitate to reach out.
Everything went smoothly and timely
Reply from Beth Cherry
August 6th, 2026 02:39 PM
Margaret, I'm happy to hear everything went smoothly and in a timely manner. If you ever need further assistance, please feel free to reach out to me.
Great experience!
Reply from Melinda Mitchell
July 30th, 2026 12:30 PM
Kristina, I'm so glad you had a great experience with me at Waterstone Mortgage! Your positive feedback means a lot.
easy not super stressfu.
Reply from Sue Botelho at Waterstone Mortgage ...
July 29th, 2026 06:41 PM
Thank you for the review! We are so happy that you were able to get the house with no money down. Congratulations, and we hope you make lots of memories!
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Buying my first home was one of the most exciting—and honestly one of the most overwhelming—experiences I’ve ever gone through. As a first-time home buyer, I had countless questions and a lot of uncertainty. Thankfully, Ben was there to guide...
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Reply from Ben Haughee
July 31st, 2026 03:08 PM
Thank you Elizabeth! I am so grateful for the kind words and thoughtful review! My team and I strive to give all of our clients the kind of experience you had and I'm so glad we were able to lessen the stress and anxiety that can accompany...
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Waterstone Mortgage - Winter Park, FL
Jen and Beth specifically both have the worst communication ever. They truly do not care about helping anyone or their customers/clients. Jeff is a arrogant person that talks down to his customers as well. They have totally dropped the ball...
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Reply from Winter Park, FL
September 16th, 2026 02:29 PM
Hello, T G, we’re surprised and so sorry to receive this feedback from you. If you would, please call us directly so we can discuss your transaction with you, to learn more.
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Waterstone Mortgage - Fort Myers, FL
Jen and Beth specifically both have the worst communication ever. They truly do not care about helping anyone or their customers/clients. Jeff is a arrogant person that talks down to his customers as well. They have totally dropped the ball...
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Reply from Owner
September 16th, 2026 02:30 PM
Hello, T G, we’re surprised and so sorry to receive this feedback from you. If you would, please call us directly so we can discuss your transaction with you, to learn more.
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Overall we had a very smooth transaction, no issues at all, great communication, and everything was timley. Highly recommend.
Reply from Eric Putt
August 4th, 2026 01:58 PM
I'm happy to hear that your transaction went smoothly, Ryan, and that you appreciated the communication. Thank you for your kind words and recommendation!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions