Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
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The team that I work with will over and beyond
Reply from Jo Dyess
August 13th, 2026 05:48 PM
Manuel, I appreciate your kind words about the team. I'm glad to hear that they went above and beyond for you.
Working with Heather was truly an incredible experience. After initially working with a different loan officer, I transferred my loan to Heather during a time-sensitive situation to ensure I could close on my home. From that moment on, she...
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Reply from Heather Calvo
August 12th, 2026 07:49 PM
Sydney, I'm grateful for your kind words and pleased to know that my efforts made a difference in your homebuying journey. It was truly a pleasure to work with you and support you through the process. Your trust and appreciation mean a lot...
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Loved how Tim prepared me for the process. He was great!
Reply from Tim McDermott
August 6th, 2026 10:39 PM
Thank you Tina! I look forward to seeing how the build goes :)
Provided information at each step which made the process greatly smooth. Answered every question I had in extremely fast timing, even after hours. I couldn't be happier with my new home with Heather help.
Reply from Heather Calvo
August 12th, 2026 03:10 PM
Timmy, I'm grateful for your kind words and pleased to know that the process was smooth for you. I'm happy that I could assist with your questions promptly, and I'm delighted that you're enjoying your new home. Thank you for choosing to work...
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Tom is exceptional! He made everything possible and went above and beyond to help us. The entire loan process was smooth and he was able to get everything closed in just one week. We truly appreciate his professionalism, responsiveness, and...
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Reply from Tom Weinard
August 5th, 2026 06:14 PM
Thank you May! My team and I are always up for a challenge and we are so happy we could make this quick closing happen for you!
Great service. Closed on time with interest rate and costs on budget as first proposed. Sue and her team communicated well throughout the process. Would use them again.
Reply from Owner
August 7th, 2026 02:14 PM
Thank you, Dan! We appreciate you and your trust throughout the process!
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Waterstone Mortgage - Fort Myers, FL
Sue Boteilo - definitely run if this is your loan officer. She sold us on a loan program but she failed to mention over 30k in loan costs associated with it. She is eager to earn but feigned ignorance of the program and the costs when we found...
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Reply from Eric Putt
August 11th, 2026 08:20 PM
James, thank you for the perfect rating. I'm happy to know that your experience was so positive. If there's anything more you'd like to share or discuss, feel free to reach out to me directly.
Mortgage closed as promised, at the rate quoted. Sue and her team displayed flexibility with providing options for closing on this DSCR loan, which had several potential outcomes throughout the process. Thank you!
Reply from Sue Botelho at Waterstone Mortgage ...
August 7th, 2026 02:13 PM
Thank you for the review. We definitely ran into a few potential snags and we're so glad we got past all of them and got to closing on time!
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Thank you for your dedication to our clients
Reply from Ben Haughee
August 3rd, 2026 01:52 PM
My pleasure, Kerry! I am so grateful for our partnership and your continued trust in me to guide your clients through the financing process and to the closing table. You are such a great partner to work with and your clients are lucky to have...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions