

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
Ruoff Mortgage - West Chester has received a review with 5 star rating from Savannah Q
Reply from Owner
May 20th, 2023 01:17 AM
Hi, Savannah. We appreciate the rating and are glad we could provide you with a positive experience!
My experience felt easy and seamless. Shannon showed us immediately she would be there every step of the way. Shannon's team and especially Aubrey were magnificent
Reply from Shannon Ryan
May 22nd, 2023 06:56 PM
Carla, we are so happy you closed but will miss our conversations with you! Please stay in touch!
It's been pleasure working with Florencr lucas
Reply from Allen Johnson
May 18th, 2023 08:38 PM
Hi Akhil. We appreciate the rating and glad you enjoyed working with Florence and the Ruoff Mortgage team. We look forward to working with you again in the future.
We really enjoyed working with Flo. She was very kind and informative throughout. Easy to reach and incredibly helpful!
Reply from Allen Johnson
May 18th, 2023 02:43 PM
Thank you Kelsey for taking the time to post about your experience with Flo and the Ruoff Mortgage team. It is an honor to have you part of the Ruoff family and we would like to thank you for putting your trust in us.
Everything was nothing short of amazing when it came to dealing with Flo, she was attentive, knowledgeable, kind, and forthcoming. My wife and I were worried about this part of the process and Flo made it seamless. We can thank her enough and...
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Reply from Allen Johnson
May 18th, 2023 07:50 PM
Hi Ryan. Thank you so much for taking the time to share this amazing validation of Flo and the Ruoff experience. It means a lot to us that we were able to make the mortgage process worthwhile for you. Thank you again for choosing Ruoff Mortgage...
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Ruoff Mortgage - West Chester has received a review with 5 star rating from Donald C
Reply from Owner
May 13th, 2023 11:47 AM
Hi, Combsdonnie924. Thanks for the stars rating!
Flo really helped me understand the process after a bad experience with my previous lender so I really appreciate the help and kindness she provided
Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 04:01 PM
Thank you Donald for your positive feedback. It's wonderful to hear that I was able to provide you with the excellent experience I strive to provide all my clients. Customer service is paramount, and I'm glad I was able to guide you through...
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Florence was flawless in her process, answered all of my questions promptly & with great detail. Got me to the closing table in 19 days!
Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 04:02 PM
Thank you for your kind words and stellar rating, Erick! I'm thrilled to hear how satisfied you were with the services provided. Delivering detailed answers and ensuring a quick and smooth closing process are among my top priorities. If you...
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Cody is the absolute best officer to work with. When we decided to purchase another house, we knew we wanted to work with Cody again. He knows the business and worked very hard for us. We would recommend him to anyone!
Reply from Cody Coomer | NMLS# 1019463 | Ruoff...
February 5th, 2024 05:36 PM
Hey Julie, thanks a bunch for the kind words! I'm really happy to hear you had a good experience with me and the team at Ruoff Mortgage. Helping you out was a pleasure, and your recommendation means a lot. Can't wait for the possibility of...
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Quick, professional, competitive and super to work with!
Reply from Owner
April 25th, 2023 10:51 PM
Hi, Viktorija. We appreciate the kind words and are glad we could provide you with a positive experience!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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