Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Dan Farrell, Ruoff Mortgage
Dan set the expectations of the road ahead and kept us in the loop each step of the way. He was always prompt with responding to our questions and helped us understand what we didn't know!
Reply from Dan Farrell | NMLS# 143607 | Ruoff ...
October 3rd, 2023 09:07 PM
I'm delighted to hear about your positive experience, Hannah! Keeping clients informed and educated throughout the mortgage process is a priority for me, and I'm glad to know you appreciated our communication. Your satisfaction is my main goal,...
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Florence Davis, Ruoff Mortgage
Flo was absolutely amazing. I had no idea how to buy a house, and by the end of the first week of working with her, I was already using acronyms! She was so sweet and very patient and kind with my myriad of questions. She worked super hard...
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Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 04:06 PM
Thank you so much for your kind words, Maya. I'm thrilled to hear that you had a positive experience and felt well-informed and comfortable throughout your first home-buying process. Helping first time home buyers like you understand all the...
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Florence Davis, Ruoff Mortgage
Flo was amazing! I could not have asked for a better person to help me through this process. She was always available and could answer any of my questions, as well as just being a great personality for a stressful process!
Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 04:07 PM
Thank you so much for your kind words, Jamie. I'm thrilled to hear that you had a positive experience with me during your process. My goal is always to be available and provide answers in a timely manner to make this process as stress-free...
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Florence Davis, Ruoff Mortgage
Flo was very responsive, and super sweet throughout the process! She made it very approachable, and manageable the entire time & and was always a pleasure to talk with.
Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 04:08 PM
I'm truly humbled by your kind words, Sarah. It was a great pleasure assisting you throughout this process. I always strive to make the mortgage process as manageable and understandable as possible, and I'm thrilled to hear that you found value...
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Florence Davis, Ruoff Mortgage
It was great that Florence could work directly with our realtor and financial advisor.
Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 04:09 PM
Thank you, Rebecca, for your positive feedback. I'm thrilled to hear that my collaboration with your realtor and financial advisor proved beneficial. It's always a pleasure to ensure a smooth and efficient loan process for my clients. Your...
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Florence Davis, Ruoff Mortgage
Saying Florence was wonderful would be an understatement. She was quick to respond to any questions we had, she made sure to let us know when it was a good time to buy when interest rates would drop. Without her there is no doubt we wouldn’t...
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Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 04:53 PM
Thank you so much, Christiona, for your glowing review. Your kind words are greatly appreciated and serve as a testament to my commitment to deliver the best service possible. I'm thrilled to hear that you felt confident and understood throughout...
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Florence Davis, Ruoff Mortgage
Being informed through the whole process from start to finish is what Florence did really well. This helped a stressful experience as a first time home buyer be put more at ease!
Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 04:54 PM
Thank you so much for your kind words, Courtney. I'm really pleased to hear that you felt well-informed throughout the entire process, as that's always my aim. It was a privilege to be part of your first-time home buying journey and I'm glad...
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Ruoff Mortgage - West Chester
Working with Sheri Watkins and Ruoff was a blessing. She was patient, professional and was available whenever she was needed which showed her dedication and concern. She made the construction loan/mortgage process for a veteran much easier...
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Reply from Owner
March 23rd, 2023 08:22 PM
Thanks for the awesome review and for being our valued customer. We are so grateful for the trust you placed in us. Your recommendation of Sheri and the Ruoff Mortgage team is appreciated. Welcome to the Ruoff family!
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Brandon Kluener
The team cared about me as a person and understood my individual situation. They went out of their way to make my first home buying experience easy and stress free.
for
Ruoff Mortgage - West Chester
Great service
Reply from Owner
March 8th, 2023 01:54 PM
Hi, Gopen. Thank you for taking the time to rate us!
931–940 of 1421
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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