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Ruoff Mortgage - West Chester in West Chester, OH

Ruoff Mortgage - West Chester, OH

West Chester, OH
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Fri
9 AM to 5 PM
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5 Star
97%
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Reviews from Web
  • for
    Dan Farrell, Ruoff Mortgage
    Encompass
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    Jessica A G
    Cincinnati, OH
    Posted on October 28th, 2023 03:05 PM
    We had the best experience buying our first home! Dan and his team were amazing and super helpful with all our questions.
    Reply from Dan Farrell | NMLS# 143607 | Ruoff ...
    October 30th, 2023 12:59 PM
    I'm thrilled to hear about your positive experience with our team at Ruoff Mortgage, Jessica! Your feedback is greatly appreciated. It was an absolute pleasure assisting you throughout your journey of buying your first home. If you have any...
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  • K
    Kelsey M R
    West Chester, OH
    Posted on October 24th, 2023 06:40 PM
    We had a good experience with Ruoff-they were timely and Closing costs were estimated lower than what they amounted to be which resulted in a family member having to pay more out of pocket than intended and not being fully reimbursed. We only...
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    Reply from Shannon Ryan
    October 25th, 2023 02:08 PM
    Kelsey, thank you for your feedback. It makes my heart happy that you were able to buy your home with no money out of your pocket! What a precious wedding gift as you begin your new married life! Best wishes!
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    Ruoff Mortgage - West Chester
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    Nicole B
    Posted on October 22nd, 2023 04:29 PM
    Ruoff Mortgage - West Chester has received a review with 5 star rating from Nicole B
    Reply from Owner
    October 22nd, 2023 04:45 PM
    Hi, Nicole. We appreciate the rating and are glad we could provide you with a positive experience!
  • T
    Ted R B
    Hamilton, OH
    Posted on October 22nd, 2023 04:29 PM
    Sheri is extremely knowledgeable and very helpful. She explained everything very clearly and exceeded expectations.
    Reply from Sheri Watkins, Ruoff Mortgage
    December 8th, 2025 04:22 PM
    I hope this holiday season is treating you well. I wanted to wish you a Merry Christmas & Happy New Year!
  • for
    Justin Epure, Ruoff Mortgage
    Encompass
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    Michael R L
    Cincinnati, OH
    Posted on October 18th, 2023 05:47 PM
    The entire mortgage process was swift and positive with Justin. No surprises, and no mistakes. The team was always, communicative, and that is what lead to a comfortable experience, that I could be confident in. Cheers and thank you
    Reply from Justin Epure
    October 19th, 2023 01:27 PM
    You were truly a pleasure to work with, Michael! We pride ourselves with our communication and making everyone feel like they are family! Cheers!
  • for
    Justin Epure, Ruoff Mortgage
    ManualUpload
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    Andrew G
    Cincinnati, Ohio
    Posted on October 18th, 2023 05:02 PM
    Justin was with us every step of the way during our home buying process. He was friendly, informative, and made sure that we had all of the information we needed when it came to our loan. I would absolutely recommend using Justin and Ruoff...
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    Reply from Justin Epure
    October 19th, 2023 01:26 PM
    Welcome to the Ruoff family! Gus finally getting the house he deserves makes it all worth it!
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    Ruoff Mortgage - West Chester
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    Sara C
    Posted on October 16th, 2023 03:07 PM
    Dan truly went to bat for me and my family. I am forever grateful
    Reply from Owner
    October 18th, 2023 01:38 PM
    Thank you for your kind words, Sara! We're thrilled to hear that Dan provided exceptional service for you and your family. We appreciate your trust in Ruoff Mortgage and look forward to assisting you in the future.
  • for
    Florence Davis, Ruoff Mortgage
    Encompass
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    Asil M M
    Dayton, OH
    Posted on October 16th, 2023 03:06 PM
    Florance is great!!!
    Reply from Florence Lucas | NMLS# 1901456 | Ru...
    October 26th, 2023 02:44 PM
    I'm delighted to hear that you had a positive experience, Asil! Your feedback means a lot to me and the entire team at Ruoff Mortgage. I strive to provide my clients with the highest level of service and it's wonderful to hear that it's appreciated....
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  • for
    Dan Farrell, Ruoff Mortgage
    Encompass
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    Sara E E
    Cincinnati, OH
    Posted on October 16th, 2023 03:05 PM
    I would have love a paper copy of the documents
    Reply from Dan Farrell | NMLS# 143607 | Ruoff ...
    October 19th, 2023 09:36 PM
    You have access to all of your documents in Loan Butler for 5 years but will make sure you get a paper copy file. Thank you for choosing Ruoff Mortgage and for the high rating. Please don't hesitate to reach out if you need anything else. Congratulations...
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    Ruoff Mortgage - West Chester
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    Kristy M
    Posted on October 11th, 2023 01:31 PM
    They were awesome!
    Reply from Owner
    October 11th, 2023 04:12 PM
    Hi, Kristy. We appreciate the kind words and are glad we could provide you with a positive experience!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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