

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything was done VERY swiftly (closed in less than a month), and Shannon was absolutely always pleasant and knowledgeable when we spoke to her. She answered every question promptly, and was always pleased to hear from us.
Reply from Shannon Ryan
November 17th, 2023 04:29 PM
I'm so glad you get to make the new house your home for the holidays with your precious family! Take care and please stay in touch!
Ruoff Mortgage - West Chester has received a review with 5 star rating from Matthew S
Reply from Owner
November 16th, 2023 04:29 PM
Hi, Matthew. Thank you for taking the time to rate us!
Justin and his team made this process very easy and smooth. Highly recommend working with this group.
Reply from Justin Epure
November 16th, 2023 04:26 PM
I'm thrilled to hear we provided you with a smooth and easy process. Your recommendation is highly appreciated and serves as a great motivation for us. We aim to continue providing excellent service. Thank you for the perfect rating, Matt!
Justin is the Apex Predator of loan officers…that’s the only way I can describe my experience. He was efficient and quick to respond like the T-Rex when he hears a stampede of Ostriches pounding through the forest. He quickly answered any of...
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Reply from Justin Epure
November 16th, 2023 04:25 PM
I have never been compared to a T Rex, but we will take it. Thank you for the awesome and kind words!
Ruoff Mortgage - West Chester has received a review with 5 star rating from Dustin C
Reply from Owner
November 13th, 2023 04:22 PM
Hi, Dustin. We appreciate the rating and are glad we could provide you with a positive experience!
Great job!
Reply from Justin Epure
November 13th, 2023 08:40 PM
Thank you for the great review! We were happy to help!
Ruoff Mortgage - West Chester has received a review with 5 star rating from Alana S
Reply from Owner
November 12th, 2023 11:23 PM
Hi, Alana. Thanks for the stars rating!
Communication was definitely amazing, and a lot of help when questions was asked from me.
Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 03:53 PM
I'm thrilled to hear that you were pleased with the communication and assistance you received. It was my pleasure to be there to answer your questions and guide you through the process. Your satisfaction is paramount to me. Thank you for the...
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Shannon was exceptional from the start. She took the time to listen and understand all of our goals, not just buying a house. When I was confused or needed reassurance she was only a text away, which was such an incredible relief. Overall,...
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Reply from Shannon Ryan
November 10th, 2023 04:44 PM
Melinda, as excited as we are to see you in your new home, we sure are going to miss talking to you! That is, only until next time! We'll be ready for you! Thanks for trusting Ruoff for your mortgage needs.
I have been involved in several hundred real estate transactions. This was by far the best, fastest, and easiest closing that I have experienced. I'm very excited to refer Ms Watkins to my friends and family!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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