

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
Communication
Reply from Justin Epure
March 22nd, 2024 01:36 PM
Thank you for the 5 star review Michael! We are glad you had an amazing experience with us!
Dan and Mindy were so communicative and friendly throughout the entire process. My offer went in while Dan was on a trip and he worked to make sure my realtor had what she needed to ensure a successful offer. Mindy was so helpful when I ran...
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Reply from Dan Farrell | NMLS 143607 | Ruoff M...
March 20th, 2024 06:47 PM
Congratulations on your new condo!!! We strive to make the process as smooth and stressfree as possible for our clients!!! Thanks for the wonderful review!
Very quick to answer texts and emails. Also, very friendly and helpful
Reply from Shannon Ryan
March 19th, 2024 01:38 PM
Emma, congratulations and thank you for trusting Ruoff Mortgage for your first home purchase! I know you'll make many wonderful memories there! It would be my honor to assist your family and friends with their mortgage financing needs, so I...
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Shannon was great to work with. She was responsive through the whole process and quickly replied to all of my questions. She made the experience incredibly easy and stress free.
Reply from Owner
April 17th, 2024 06:43 PM
Hope you are settled and enjoying your home! Enjoy your first spring there!
Shannon was great to work with. She was responsive through the whole process and quickly replied to all of my questions. She made the experience incredibly easy and stress free.
Reply from Shannon Ryan
March 18th, 2024 03:13 PM
I cannot express my gratitude strongly enough how we were able to connect and get your home sold and a new one bought so quickly! I'm very happy for you and know you will be so happy there!
Flo was on it! Closing in 10 days seemed easy with her navigating everything and keeping us up to date every step of the way. She was the best of the best in terms of our previous experiences.
Reply from Florence Lucas
April 1st, 2024 09:56 PM
I'm thrilled to hear that you had a positive experience with your mortgage process, Regan! Your satisfaction is my top priority and I'm glad I could make your closing seem easy. I strive to provide timely updates and guidance to make the process...
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Flo was on it! Closing in 10 days seemed easy with her navigating everything and keeping us up to date every step of the way. She was the best of the best in terms of our previous experiences.
Reply from Florence Lucas | NMLS# 1901456 | Ru...
April 1st, 2024 09:57 PM
Thank you so much for your kind words, Regan. I'm glad to hear that you had a seamless closing experience and that you felt informed throughout the process. At Ruoff Mortgage, we strive to make every client's experience as smooth and stress-free...
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To Whom It May Concern, Flo, made the whole process very easy for me and kept me updated on everything at each step of the process. I would recommend Flo to anyone. I can't say enough good things about Flo. I would give her my vote for employee...
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Reply from Florence Lucas | NMLS# 1901456 | Ru...
March 11th, 2024 12:55 AM
I'm truly grateful for your kind words, Bernie. It was an absolute pleasure assisting you through the process. I'm smiling reading your recommendation for employee of the year; you are the best!!!
Easy to reach out to and always quick to respond when we had questions about any step in the process.
Reply from Dan Farrell | NMLS# 143607 | Ruoff ...
March 8th, 2024 03:21 PM
It was our pleasure to assist you on each step of the journey. Congrats to you and Brian on your new house! Thanks for the 5-star review!
Cody was the best! He walked me through everything, followed up often and supported me through my home buying journey.
Reply from Cody Coomer | NMLS# 1019463 | Ruoff...
April 19th, 2024 06:13 PM
I'm sincerely appreciative for your kind words, Kathryn. It was an honor to guide you through your home buying journey. I pride myself on ensuring my clients are well informed and comfortable with the process. Hearing that you found our interactions...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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