

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Flo made this process extremely easy and was quite to respond to my many, many questions. Above all, she was extremely friendly and professional throughout the process!
Reply from Florence Lucas | NMLS# 1901456 | Ru...
April 12th, 2024 10:33 PM
I'm thrilled to hear that you found the process easy and satisfactory, Konstance! Answering your questions and ensuring you felt comfortable during the process was my utmost priority. It was a pleasure working with you. Thank you for the 5-star...
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Shannon was amazing to work with! Made the process so easy, after I had a horrible experience with another company.
Reply from Shannon Ryan
April 10th, 2024 05:27 PM
I'm so glad I was recommended to you (by more than one person!) because I enjoyed connecting with you and helping you acheive your financial goals! Congratulations!
Flo was awesome. She helped us every step of the way and was extremely knowledgeable. Our loan situation was a bit different with my wife being in between jobs and in Air Force officer training school and us selling our current home at a later...
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Reply from Florence Lucas | NMLS# 1901456 | Ru...
April 1st, 2024 09:53 PM
I'm sincerely touched by your kind words, Joshua! It was truly a pleasure to guide you and Kaitlyn through this process. I understand how unique and challenging your situation was, but I'm delighted that everything worked out as planned. Your...
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Shannon was wonderful. Her communication was top notch. Everything was explained extremely well. All my questions were answered fully and in a timely manner. Shannon was always quick to respond and handled any issues professionally and with...
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Reply from Owner
April 1st, 2024 09:57 PM
So glad you are in the new house and happy to hear of your BIG plans for it! Enjoy it and make many happy memories there!
Communication was top notch. Everything was explained extremely well. All my questions were answered fully and in a timely manner.
Reply from Shannon Ryan
April 1st, 2024 09:59 PM
The whole process works best with clients who also have excellent communication and responsiveness, like you! We SO APPRECIATE you!
Florence did a great job with everything! She was super responsive and just a pleasure to work with:-) Home buying can be stressful, but Florence made it beyond easy. I am so glad we got to work with her! Thank you!
Reply from Florence Lucas | NMLS# 1901456 | Ru...
April 1st, 2024 09:55 PM
Thank you so much, Makenna, for the glowing review! I'm thrilled that you had a positive experience with me.. I agree, home buying can indeed be stressful, but it's my job to make it as straightforward and comfortable as possible for you. I...
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Flo made the mortgage application process easy and stress-free. What more could you ask for when buying a home?
Reply from Owner
July 11th, 2024 02:55 AM
This is such a "Lee" review. I love it! So simple and impactful at the same time. Thank you for being amazing to work with! I am thrilled for you and Makenna. :)
We enjoyed the amount of follow up communication that assisted us through the process. With us having very busy life, it was nice having the added communication.
Reply from Dan Farrell | NMLS 143607 | Ruoff M...
March 26th, 2024 10:18 PM
I'm thrilled to hear that you appreciated our level of communication. Thank you for the wonderful review and the 5-star rating. It was a pleasure assisting you! Congrats on the new house!!!
Dan was always there when I had a question.
Reply from Dan Farrell | NMLS 143607 | Ruoff M...
March 25th, 2024 12:18 PM
I'm delighted to hear that you found our communication open and constant. Congratulations on your new home!
Cody did an excellent job from start to finish.
Reply from Cody Coomer
April 19th, 2024 06:12 PM
I truly appreciate your kind words and the 5-star rating, Michael. I'm pleased to hear that your experience with me from start to finish was excellent. At Ruoff Mortgage, we always strive to provide top-notch service. Looking forward to serving...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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