

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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closed
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9 AM to 5 PM
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Reviews from Web
Well Cody answered a panic phone call I had at like 830 pm while he was out at dinner. And he helped reassure me that everything was okay. That is quality service right there.
Reply from Cody Coomer, Ruoff Mortgage
September 27th, 2024 04:25 PM
I'm genuinely thrilled to hear that you felt supported during your time of panic, Ryan. It's always my goal to be available and helpful to my clients, no matter the time of day. I'm glad I was able to reassure you and provide the quality service...
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Cody was great and very knowledgeable about the process. He was able to answer all my questions as a first time home buyer so I had a lot.
Reply from Cody Coomer, Ruoff Mortgage
June 10th, 2024 03:56 PM
I'm glad to hear that you had a positive experience, Kevin! It was my pleasure assisting you with your first home mortgage process. It's important to me that all your questions are answered and you feel comfortable with every step. Don't hesitate...
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Dan and Mindy were helpful throughout the whole process. They were quick to respond, explained and answered all of our questions.
Reply from Dan Farrell, Ruoff Mortgage
June 10th, 2024 01:02 PM
I'm thrilled to hear that Mindy and I could be of help during your mortgage process, Vrinda. We pride ourselves on clear communication and quick responses. Our goal is to make everything as smooth and understandable as possible for our clients....
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Florence was very nice and attentive to my needs. She answered all of my questions thoroughly and was there whenever I needed her.
Reply from Florence Lucas, Ruoff Mortgage
June 27th, 2024 04:00 PM
I'm truly grateful for your kind words, Grace. Your satisfaction is always my top priority, and I'm glad to hear that I was able to meet your expectations. If you ever have any additional questions in the future, please don't hesitate to reach...
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Cody was great to work with. He was very knowledgable and responsive, and we felt like he advocated for us throughout closing. We loved working with Ruoff and would definitely recommend them to others.
Reply from Cody Coomer, Ruoff Mortgage
June 10th, 2024 03:55 PM
I'm really glad to hear you had a positive experience, Blake. Your kind words mean a lot to me. It was my pleasure to advocate for you throughout your closing process. I strive to provide the best experience for each and every client. Thank...
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Closed on a tight timeline
Reply from Dan Farrell, Ruoff Mortgage
June 3rd, 2024 01:14 PM
Closing on time is a top priority for us! Congrats on your new condo!
Thanks for all the work on getting me the loan
Reply from Dan Farrell, Ruoff Mortgage
June 3rd, 2024 01:16 PM
I'm thrilled to hear that you're satisfied with the loan process. Your positive feedback truly means a lot to us. It was a pleasure working with you and helping you navigate through this. Thanks again for choosing our services and for the stellar...
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Dan and his assistant Mindy were great to work with! They were great at communicating and very thorough in explaining the mortgage process and little details that I didn’t understand at times. Dan takes the time to build rapport with his clients...
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Dan and his assistant Mindy were great to work with! They were great at communicating and very thorough in explaining the mortgage process and little details that I didn’t understand at times. Dan takes the time to build rapport with his clients...
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Reply from Owner
May 31st, 2024 01:10 PM
Hello Michele. Thank you so much for the fantastic review! We truly appreciate you taking the time to share your experience with Dan, Mindy, and Ruoff Mortgage.It's our goal to make the mortgage process as smooth and understandable as possible,...
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Justin was great to work with. He was extremely professional and knowledgeable. Had an amazing experience working with him.
Reply from Justin Epure
June 18th, 2024 06:18 PM
Thank you so much for the kind words! It was a pleasure to work with you all! Enjoy your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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