

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Cody Coomer supported us well through the process and providing a painless experience.
Reply from Cody Coomer, Ruoff Mortgage
September 27th, 2024 04:26 PM
I'm really pleased to hear that you found the process to be painless, Daniel. Being able to support you effectively throughout your journey with Ruoff Mortgage was my main goal and I'm glad to know I was successful. Your positive feedback and...
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Flo made everything extremely easy and simple. It helped a lot with the stress of buying a new home.
Reply from Florence Lucas, Ruoff Mortgage
June 27th, 2024 03:59 PM
Jamie, I'm delighted to hear that you found the process of buying your new home stress-free and easy. Your satisfaction is my top priority, and it's wonderful to know I could assist in making this experience a positive one. Thank you for taking...
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Cody was extremely helpful and patient with all of my questions and unique situation. He reassured me throughout the process and worked quickly to help me close on my first home!
Reply from Cody Coomer, Ruoff Mortgage
September 27th, 2024 04:25 PM
I'm really glad to hear that you found the process smooth and reassuring, Erica! Helping you navigate your unique situation and answering your questions was my pleasure. Your satisfaction is my top priority, and I'm thrilled to have been able...
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Communication was excellent and Florence was very prompt and friendly. Your electronic systems are also easy to use.
Reply from Florence Davis
June 27th, 2024 03:59 PM
Thank you so much for your kind words, Faisal. I'm really glad to hear that you found our communication and electronic systems easy to use. Providing prompt and friendly service is always my priority at Ruoff Mortgage. Thank you again for the...
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The communication was nothing short of FANTASTIC! AJ walked me through the process every step of the way and explained everything in a way that I could understand being a first time home owner. The website was easy to navigate and super simple....
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Reply from AJ Hodge, Ruoff Mortgage
June 15th, 2024 02:55 PM
Amber - it was an absolute delight to work with you and thank you for allowing me the privilege of being a part of your first-time home buying experience! As you said at closing, we are now family and never hesitate to reach out to me anytime....
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AJ made my experience excellent
Reply from AJ Hodge, Ruoff Mortgage
June 14th, 2024 08:44 PM
Colin - it was my pleasure being a part of your first-time home buying experience! I take honor in being the family's personal loan officer. Don't forget to invite me to your next poker night!!
Everything was organized and made the home buying process less stressful
Reply from Dan Farrell, Ruoff Mortgage
June 14th, 2024 10:28 PM
We are happy to make your home buying process was less stressful. It was my pleasure to work with you again. If you need anything in the future, please don't hesitate to reach out. Thanks for the 5-star review!
AJ was very helpful. He explained the process and answered all of our questions throughout. We always knew what was happening next and what we were doing and why. It made the whole process less stressful!
Reply from Owner
October 28th, 2024 03:46 PM
Matt - I just noticed you had also left me a review on Google as well. I appreciate your 5 Star review and feedback! I still need to come check out the new house. We also need to get together and celebrate the great news about the new addition...
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AJ explained everything throughout the entire process so we understood what to expect and so there were no surprises.
Reply from AJ Hodge, Ruoff Mortgage
June 12th, 2024 04:24 PM
Matt - Thanks again for entrusting me with your mortgage needs! It is an honor to look after and take care of my friends during the process of buying or refinancing their home. Once rates come down to where it makes sense for you and Jess to...
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Very informative!!
Reply from Florence Davis
June 27th, 2024 03:59 PM
I'm thrilled to hear that you found our discussions informative, Leanhour! It's always my goal to ensure my clients are well informed and confident in their decisions. Your positive feedback means a lot to me and to the whole team at Ruoff...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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