

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Sheri was very efficient. Everything was smooth and stressless. Easiest process I've experienced when buying a home.
Reply from Sheri Watkins, Ruoff Mortgage
September 26th, 2024 12:45 PM
I'm thrilled to hear that you found the home buying process to be smooth and stress-free, Allison. Making things easy and efficient for my clients is always my top priority. I'm so grateful for your 5-star review and your kind words. Thank...
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Dan is very professional and quick to answer any questions regarding our loan. He was very attentive and direct with his information. We enjoyed working with Dan and his team. I highly recommend Dan Farrell any time!!
Reply from Dan Farrell
October 1st, 2024 12:58 PM
I'm thrilled to hear that you had such a positive experience with the Farrell Group! Fostering open communication and providing clear, direct information is something Mindy and I strive for with all of our clients. Thank you for your high recommendation...
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The response time and detailed responses.
Reply from AJ Hodge, Ruoff Mortgage
September 21st, 2024 07:54 PM
I'm thrilled to hear that you found my response time and detailed responses helpful, Robert. It's always my goal to provide top-quality service in helping clients navigate the mortgage process. Your high rating means a lot to me and motivates...
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Bait and switch.Ruoff was great during the mortgage application process--prompt, kind, and professional. Seemed like they really cared, were talking to us about refinancing strategies when the interest rates eventually drop, etc. Then, just...
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Bait and switch.Ruoff was great during the mortgage application process--prompt, kind, and professional. Seemed like they really cared, were talking to us about refinancing strategies when the interest rates eventually drop, etc. Then, just...
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Reply from Owner
September 23rd, 2024 03:41 PM
Thank you, Chris, for reaching out regarding your preference to keep your mortgage servicing with Ruoff Mortgage. We appreciate your loyalty and understand the importance of maintaining continuity in your financial relationships. We want to...
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Cody was very knowledgeable and answered every question we had. He communicated with us very well and never made us feel like we were bothering him when we did have questions. He is very professional and great at was he does!
Reply from Cody Coomer, Ruoff Mortgage
September 27th, 2024 04:32 PM
I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Olivia! Your kind words and 5-star rating truly mean a lot to me. I always strive to provide the best possible service and it's great to know I was able to help...
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Dan was able to get me and my wife approved and cleared to close in less than two weeks. His determination and willingness to help us was very much appreciated! I highly recommend!
Reply from Owner
September 20th, 2024 12:22 PM
Thank you so much for your amazing review! We're thrilled to hear that you and your wife close on your home in just two weeks. This is a great testament to Dan, his expertise, and the Ruoff team behind him. We're committed to providing exceptional...
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Dan was able to get me and my wife approved and cleared to close in less than two weeks. His determination and willingness to help us was very much appreciated! I highly recommend!
Super nice and organized!!
Reply from AJ Hodge, Ruoff Mortgage
September 19th, 2024 03:55 PM
Chistine - it was an honor and privilege to be a part of your first time home buying experience!! Thank you for taking the time to complete this survey. If you ever need anything or have any questions in the future, I am only a text, call or...
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Dan's response time and knowledge on any questions I had were very helpful as a homebuyer. He also took the time to call the listing agent anytime I put an offer in to assure them that we had a strong offer.
Reply from Dan Farrell, Ruoff Mortgage
September 16th, 2024 11:08 PM
It was my pleasure to assist you in your home buying journey and I'm glad I could provide you with the necessary support. Thank you for choosing The Farrell Group at Ruoff Mortgage and for the fantastic 5-star rating. Don't hesitate to reach...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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