Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Dan Farrell, Ruoff Mortgage
Dan and his wife couldn't have been more helpful in guiding me through the house buying process.
Reply from Dan Farrell, Ruoff Mortgage
December 24th, 2024 05:06 PM
I'm thrilled to hear that you found our guidance helpful during your house buying process, Dalton. It was such a pleasure to assist you in this journey. Your positive feedback is very much appreciated. Anytime you need further assistance, don't...
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Dan Farrell, Ruoff Mortgage
Dan Farrell, Ruoff Mortgage has received a review with 5 star rating from Nilufar R
Reply from Owner
December 24th, 2024 05:07 PM
Thanks for the 5 star review! Congrats on your investment property!!!
for
Dan Farrell, Ruoff Mortgage
We were treated nice and all our questions were answered. We have been thinkin g for a while to get our second property and were pretty nervous. However Dan and Mindy were there to guide us all the way! Thank you!!
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Reply from Dan Farrell, Ruoff Mortgage
December 24th, 2024 05:09 PM
Otabek, thank you for the 5-star review! Buying a second property can indeed be nerve-wracking, but I'm glad that Mindy and I could guide you through the process. Your satisfaction is our top priority. Take care and let me know when you are...
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for
Cody Coomer, Ruoff Mortgage
Cody was available to chat literally any time I had a question or needed help. He explained everything that was going on and was very realistic with me which I appreciated. I felt that no matter what I threw at him he was prepared for everything!...
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Reply from Cody Coomer
December 27th, 2024 05:33 PM
Hi Mallory, thank you so much for the glowing review! I'm thrilled to hear that you found the communication and explanations helpful. It was my pleasure to assist you throughout the process, no matter the question or challenge. Your satisfaction...
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Ruoff Mortgage - West Chester
Ruoff Mortgage - West Chester has received a review with 5 star rating from Brooke W
Reply from Owner
December 13th, 2024 10:18 PM
Hi, Brooke. Thank you for taking the time to rate us!
for
Dan Farrell, Ruoff Mortgage
Dan was a professional and personable resource. He was a pleasure and extremely responsive at all sorts of days/times.
Reply from Dan Farrell, Ruoff Mortgage
December 4th, 2024 11:50 AM
Responsiveness is a key element of the service we strive to provide on The Farrell Group, and your feedback reaffirms the effort. Congratulations on your wonderful new home!
Shannon and team was very attentive knowledgeable and a pleasure to work with and I know that I was kind of difficult at times due to my lack of knowledge using modern Day technology.
Reply from Shannon Ryan
December 2nd, 2024 04:52 PM
We enjoyed working with you and always happy to provide additional explanations or alternative ways to complete your requirements. I think you did a fantastic job and we were proud to be your loan partner!
for
Dan Farrell, Ruoff Mortgage
everything was smooth and was an excellent experience !
Reply from Dan Farrell, Ruoff Mortgage
December 2nd, 2024 03:41 PM
I'm thrilled to hear that your experience with us was smooth and excellent, Dan. Your feedback means a lot, and we're committed to maintaining this high standard in the future. Thanks for the 5-star rating!
for
Dan Farrell, Ruoff Mortgage
Everything was wonderful and very well organized. the experience was amazing !
Reply from Dan Farrell, Ruoff Mortgage
December 2nd, 2024 03:42 PM
I'm thrilled to hear that you had such a positive experience. It was our pleasure to guide you through the process. We strive to make everything as organized and straightforward as possible for my clients. Your kind words and the 5-star rating...
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for
Dan Farrell, Ruoff Mortgage
Dan was very personable and helpful. We felt comfortable asking him questions as first time homebuyers without feeling judged. He answered calls at night and on weekends. We can tell he really cares about his clients!
Reply from Dan Farrell, Ruoff Mortgage
December 2nd, 2024 03:45 PM
It was our pleasure to guide you through your first home-buying experience and I'm happy that we could make you feel comfortable. You can always reach out to us, be it night or day. We are here to assist. Thank you for your high rating and...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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