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Ruoff Mortgage - West Chester in West Chester, OH

Ruoff Mortgage - West Chester, OH

West Chester, OH
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • B
    Bob K
    Posted on December 19th, 2024 04:17 PM
    Great team to work with!
    Reply from Owner
    December 21st, 2024 12:11 PM
    We loved working with your family and we are honored that you chose us to be part of Team Koch!
  • R
    Robert F K
    Cincinnati, OH
    Posted on December 19th, 2024 04:16 PM
    Keeping me updated on where we were with the process and for answering my questions.
    Reply from Shannon Ryan
    December 21st, 2024 12:11 PM
    It was always a delight to hear from you! Aubrey and I will miss you both!
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    Florence Davis, Ruoff Mortgage
    Encompass
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    Rebecca D
    Beavercreek, OH
    Posted on December 19th, 2024 04:05 PM
    Both Florence and Devyn were knowledgeable, kind, and willing to help. They made our loan go so smoothly. Florence especially worked with us to make sure we received the most value for our dollars. It was Florence's attentiveness and care that...
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    Reply from Florence Davis
    December 29th, 2024 04:09 PM
    I'm genuinely thrilled to hear such positive feedback, Rebecca! Knowing that you found my service knowledgeable, kind, and helpful means the world to me. I'm glad to have been a part of your smooth loan process and that I could help you get...
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  • for
    Florence Davis, Ruoff Mortgage
    Encompass
    M
    Mackenzie M K
    Kettering, OH
    Posted on December 18th, 2024 06:09 PM
    Flo made this an easy process. She made sure everything was completed ahead of time to elevate all the stress and explained everything thoroughly. We could not have donw any of this without her
    Reply from Florence Davis
    December 28th, 2024 06:12 PM
    Thank you so much for your kind words, Mackenzie. I'm thrilled to hear that you found the process easy and stress-free! It was my pleasure to ensure everything was completed ahead of time and to explain everything thoroughly. Your satisfaction...
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  • for
    Florence Davis, Ruoff Mortgage
    Encompass
    J
    Jayce M J
    Kettering, OH
    Posted on December 18th, 2024 05:09 PM
    Flo was extremely personable and was always willing to go the extra mile to help my husband and I . She explained everything and answered all of our wuestions
    Reply from Florence Davis
    December 28th, 2024 05:12 PM
    I'm thrilled to hear that you had a positive experience with your mortgage process, Jayce. It was my pleasure to go the extra mile to assist you and your husband. I'm glad I could answer all your questions and provide clarity. Thank you for...
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  • for
    Justin Epure, Ruoff Mortgage
    Encompass
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    Justin M P
    Harrison, OH
    Posted on December 18th, 2024 12:51 PM
    Kept on top of everything and kept us up to date on the proces.
    Reply from Justin Epure
    December 28th, 2024 12:52 PM
    I'm thrilled to hear that you had a 5-star experience with our mortgage services. It was my pleasure to keep you informed throughout the process. Your feedback is highly appreciated. Let me know if you need any further assistance in the future....
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  • for
    Cody Coomer, Ruoff Mortgage
    Encompass
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    Calvin C
    Cincinnati, OH
    Posted on December 18th, 2024 03:24 AM
    As a first time home buyer, I wasn't sure exactly what to expect and had a lot of questions about the process. I was above and beyond impressed with Cody's ability to connect with me and my situation, guide me all hours of the day whenever...
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    Reply from Cody Coomer
    December 28th, 2024 03:25 AM
    Hi Calvin, thank you for the glowing review! I'm thrilled to hear that your first-time home buying experience with Ruoff Mortgage was such a success. It's always my goal to provide the guidance and support needed to make the process as smooth...
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    Justin Epure, Ruoff Mortgage
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    Amanda V
    Posted on December 17th, 2024 08:27 PM
    Great people to work with and we’re always on top of everything. We would recommend anyone to work with them for a loan.
  • for
    Justin Epure, Ruoff Mortgage
    google
    A
    Amanda V
    Posted on December 17th, 2024 08:27 PM
    Great people to work with and we’re always on top of everything. We would recommend anyone to work with them for a loan.
    Reply from Owner
    February 3rd, 2025 07:47 PM
    Thank you for the kind words Amanda! Thank you for allowing us to be a part of your home buying journey!
  • for
    Justin Epure, Ruoff Mortgage
    Encompass
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    Amandavosler
    Harrison, OH
    Posted on December 17th, 2024 08:26 PM
    Justin and Devyn were very quick at responding to us and always informed us on everything
    Reply from Justin Epure
    February 3rd, 2025 07:48 PM
    Thank you for the kind words Amanda! Thank you for allowing us to be a part of your home buying journey!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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