Waterstone Mortgage - Waldorf, MD

Waldorf, MD

4.96

(756)

Mortgage

Mortgage Loan Officer

Contact Info

(301) 893-1200

Waldorf, MD

https://www.waterstonemortgage.com/branches/waldorf-md

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.96

(756)

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5 Star

98%

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1 Star

Service very fast

Reply from Jeffrey Leadmon

April 13th, 2026 06:47 PM

Thank you, Kha, for sharing your experience. I'm happy to hear that you found the service fast. If there's anything else you need, just let me know.

Neal regularly communicated with us through text, email, and phone calls and kept us up to date with what we needed to do, making this whole homebuying experience so much faster, easier, and more pleasant than we ever could have hoped. Thank...

Reply from Owner

April 3rd, 2026 03:44 PM

Thank you so much for your thoughtful review! It was an absolute pleasure helping you through the homebuying process. I’m glad the communication and support helped make everything feel easier and more enjoyable along the way. Thank you again...

I had yet another great experience working with Emily Johnson as my loan originator. The first time she helped me with buying my first home. This time she helped me refinance my home. Emily is extremely knowledgeable and proficient in her field...

Reply from Owner

April 3rd, 2026 03:44 PM

G, we're thrilled to hear that you had another positive experience with Emily. Her knowledge and dedication truly shine through in helping clients with both buying and refinancing needs. Ensuring a smooth and organized process is something...

Review documents when they come in so there is not a last minute scramble. Be upfront about rates. Be accountable when mistakes are made. Not sure what is going on in your office but this is a 180 from last time I used your service .

Reply from Waterstone Mortgage

March 30th, 2026 07:24 PM

Thank you for the feedback. I’m sorry to hear this experience didn’t match the level of service you received from us previously. We always aim to be clear, proactive, and responsive throughout the process, so I regret that this transaction...

Neal regularly communicated with us throughout the whole homebuying process and kept us up to date with the documents we needed to submit and sign, making this whole experience so much easier and more pleasant than we ever would have hoped....

Reply from Neal Tipton

March 30th, 2026 05:30 PM

Ashley, we truly appreciate your kind words and are glad to hear how Neal's consistent communication helped streamline your homebuying journey. Keeping you informed throughout the process is something we prioritize. If there’s anything else...

Waterstone Mortgage - Waldorf, MD has received a review with 5 star rating from Halie M

Reply from Owner

April 14th, 2026 05:32 PM

Thanks for the perfect rating Halie! We appreciate your support and are glad to have met your expectations.

Emily was incredible! She was extremely communicative and helpful throughout the entire process. I would recommend her to anyone! She is truly the best and we could not be more grateful. Thank you so much Emily for all your help throughtout...

Reply from Emily Johnson

March 29th, 2026 02:43 AM

Thank you for saying that, Halie! It was a pleasure to help y'all with your homebuying journey! Wishing you many years of happy memories in your new home <3

We appreciate Neal and his team and the support they offer through the process. They are very informative, responsive and patient! Thank you.

Reply from Neal Tipton

March 30th, 2026 05:30 PM

Elizabeth, we're grateful for your feedback and pleased to hear that Neal and his team were able to provide the informative support you needed. Their responsiveness and patience are key priorities for us. If you have any more questions or require...

Having Emily Johnson as my loan originator was a smooth and quick process. I've worked with her in the past when purchasing my first home, and it was an all around great experience. Emily continues to display great knowledge in her field. She...

Reply from Emily Johnson

March 27th, 2026 04:03 PM

You always put a smile on my face Gloria!! Thank you so much for the kind words. Always just a call away if you need anything :)

Emily Johnson worked with us for about a year and we couldn’t have done it without her. She gave us confidence and clarity when buying our home. She was very responsive and a perfect person to work with. 10/10 experience.

Reply from Owner

April 2nd, 2026 06:03 PM

Cameron, I'm really pleased to hear about your positive experience with Emily Johnson during your home-buying journey. It's great to know she provided confidence and clarity throughout the process. If you have any more questions or need further...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions