

Waterstone Mortgage - Waldorf, MD
Waldorf, MD

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
There was confusion between Waterstone reps as well as a name change/email change mid transaction also most communication and requests came late in the business day with an urgent tone
Waterstone Mortgage - Waldorf, MD has received a review with 5 star rating from Ashley B
Reply from Owner
September 10th, 2026 08:29 PM
Thank you for the 5-star review, Ashley! We really appreciate the opportunity to work with you and your mother!
Easy to communicate with & procces were explained if we had questions.
Reply from Neal Tipton
September 10th, 2026 08:30 PM
Thank you, Ashley! We’re glad the process was easy to follow and that you always felt comfortable reaching out with questions. We really appreciate the opportunity to help you and your mother!
Waterstone Mortgage - Waldorf, MD has received a review with 5 star rating from Michael U
Reply from Owner
September 8th, 2026 04:51 PM
Thanks for taking the time to leave us a 5-star review, Michael!
Outstanding knowledge and efficient application of experience. Thank you for your exemplary service .
Reply from Mary Beth Henderson
September 6th, 2026 01:35 AM
Michael, you humble me with your kind words. It was an honor helping you with your relocation to Maryland. I truly hope you find peace in your new home. :)
Friendly staff and everything was explained completely.
Reply from Jeffrey Leadmon
September 14th, 2026 02:50 PM
Kimberly, I'm glad to hear that you found our staff friendly and that everything was explained thoroughly. Thank you for sharing your positive experience!
Ms. Dawn was exlemplary!!! I couldnt have gotten a better loan agent . She answered all my questions and made me feel like I was a priority. I enjoyed every moment and it didn't feel like anything was overwhelming at all and if I had questions...
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Reply from Dawn Orbits
September 14th, 2026 07:29 PM
Patricia, thank you for your kind words. I'm truly pleased to hear that you felt supported and prioritized during such an important decision. It was my pleasure to assist you at Waterstone Mortgage, and I'm glad I could help make the process...
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Mary made the process very easy and straight forward. The loan application was quick and we were able to get in our home fast.
Reply from Mary Beth Henderson
September 1st, 2026 04:05 PM
Thank you for your review, Austin! We truly appreciate your trust in us to handle your purchase. Wishing you many happy years in your new home. :)
Waterstone Mortgage - Waldorf, MD has received a review with 5 star rating from Amaya W
Reply from Owner
August 31st, 2026 04:57 PM
Thank you so much for the 5-star review Amaya! I’m glad Emily could deliver a great experience for you. We truly appreciate your business!
We had the best team in the world! The response time, the level of care, and hard work everyone put in made us feel super special. As new homebuyers we were very intimidated by the process to start but Emily and our friends at Waterstone Mortgage...
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Reply from Emily Johnson
September 7th, 2026 11:15 AM
Amaya, I'm glad to know that you felt supported and understood throughout the home-buying process. I truly value the opportunity to have worked with you, and your appreciation for our team's efforts means a lot. Thank you for your kind words!...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions