Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,261)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(46,261)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(38.1K)

Zillow

4.97

(491)

Google

4.88

(7.6K)

Show All

Reset all filters

Consumer Direct | Santa Ana has received a review with 5 star rating from Mariah L

Mallory was BEYOND responsive, knowledgeable, broke everything down in lingo we could understand. Very down to earth and overall amazing to work with.

Ketson was very helpfull throughout the loan process. He was very knowledgeable and professional and answered every question I had with a detailed explanation. He made my loan process a good experience.

Reply from Ketson Tran

July 11th, 2023 03:47 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

I was in communication with Nicholas thru the entire process. He was always quick to return a call, text or email. He was very transparent with information and there were no surprises. Any question I had was answered and he walked me thru the...

Reply from Nicholas Sahagian

July 11th, 2023 03:47 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Ken and Samantha were very responsive and helpful throughout the whole process.

Reply from Ken Ostrander

July 11th, 2023 03:47 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Any time I had a question and sent an email she and her team were super helpful and quick to respond. I’m so glad we made the choice to go with her and grateful for all her help.

Reply from Sophia Chin

July 11th, 2023 03:11 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

All in all, our experience with NAF and working with Chris Alvarez was truly a great experience start to finish. Even with the few hiccups at the end, it was the best home buying experience we’ve ever had!

Reply from Chris Alvarez

July 11th, 2023 12:15 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Kyle was great. Extremely responsive to random questions. Kept me informed okay each step along the way.

Reply from Kyle Jones

July 10th, 2023 05:24 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Both Ashot & Lauren were extremely helpful. Ashot was extremely supportive and knowledgeable. He made the process easy for a first time borrower. He is a great asset to your company.

Reply from Ashot Gafafyan

July 10th, 2023 04:11 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

George is consistently professional, generous, intelligent, patient, and caring. He knocks it out of the park every time, and this time was no exception. We love George.

Reply from George Alberson

July 10th, 2023 03:55 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

9801–9810 of 46261

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer