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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,249)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Kevin kept me informed during the process and helped us understand the refinancing process better.

Reply from Kevin Nizian

September 4th, 2023 06:46 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

I felt like I had to consistently reach out for updates.

Reply from George Alberson

September 4th, 2023 06:02 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Ken provided exceptional service throughout the entire process! Ken is so knowledgeable. He made sure I was informed every step of the way. It was the best loan process experience I have ever had! Rubi was amazing! She communicated with me...

Reply from Ken Ostrander

August 28th, 2023 05:00 PM

Thank you very much!

Cinthia was always readily available for my questions and concerns but feel she went above and beyond to make my refinance as hassle free as possible

Reply from Cinthia Pedraza

August 25th, 2023 06:29 PM

Thank you Brandon for taking the time to leave me such a positive review about your experience with New American Funding. I'm glad to hear that I was able to make your refinance process as hassle free as possible. If you ever need any help...

Great expirence

Reply from Kyle Jones

September 4th, 2023 03:24 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Our team made the difference. I cannot say enough good things about Ketson Tran. We had applied with another lender and they really dropped the ball. We contacted Ketson and he reassured us that it was possible to get this done with his company...

Reply from Ketson Tran

September 3rd, 2023 06:39 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Would have preferred better communication, a lot of times when I tried reaching them via phone they have not attended or returned my call.Also the Underwriting process took very long and communication with them was not great as they were not...

Reply from Devin Powers Davis

September 3rd, 2023 03:49 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Kyle made everything super simple and was a pleasure to work with. Over our long journey. Thank you very much sir.

Reply from Kyle Jones

September 3rd, 2023 03:40 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Jonathan is very knowledgeable and helped answer all my questions. He never made me feel rushed and was very professional and friendly.

Reply from Jonathan Marloe

September 4th, 2025 06:20 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Had phone issues (me) he was understanding and we communcated via emails. During that time credit score fell down and Tom found a way to get it back up. Now with his help and the money house is getting new wiring windows been repainted and...

Reply from Tom DeCoro

September 3rd, 2023 01:16 AM

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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