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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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5 Star
89%
4 Star
7%
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2%
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1%
1 Star
1%
Reviews from Web
  • T
    Tracy B
    Lynnwood, WA
    Posted on October 5th, 2023 02:12 PM
    Edwin is great and he did an amazing job on his end but when we were transferred to Jem things got very frustrating. She would ask for the same documents that she already had more than 3 times, she would send things over to sign at the end...
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    Reply from Edwin Miranda
    October 15th, 2023 02:18 PM
    We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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    Mekka Onyenedum
    Encompass
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    Gabriel R
    Smartsville, CA
    Posted on October 5th, 2023 02:06 PM
    Mekka is thoughtful and patient with all my questions and concerns
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    Mekka Onyenedum
    Encompass
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    Leonard L W
    Stockbridge, GA
    Posted on October 5th, 2023 02:05 PM
    Communication
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    Consumer Direct | Santa Ana
    SFTP
    G
    Gina M
    Atwater, CA
    Posted on October 5th, 2023 06:12 AM
    My loan processor Joseph was very attentive and made sure I understood what was needed a d what was coming next. Made my experience stressless. Thank you Joseph .
    Reply from Joseph Uhm
    October 5th, 2023 03:10 PM
    Hi Gina! It was such a pleasure working with you and I really appreciate your patience throughout the whole process. I will follow up with you in 5-6 months to review your account. Don't hesitate to reach out if you ever have any questions....
    read more
  • K
    Kenneth M M
    Travelers Rest, SC
    Posted on October 5th, 2023 02:35 AM
    Mallory did a good job answering all my questions and made me feel like she cared.
    Reply from New American Funding - Mallory Depu...
    February 26th, 2025 10:51 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • L
    Lee W L
    Beaver Falls, PA
    Posted on October 5th, 2023 12:48 AM
    Scott walked us through everything and left nothIng unclear. He made a process that seemed daunting at first go very smoothly.
    Reply from Scott Rego
    October 15th, 2023 12:50 AM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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  • C
    Carmen R
    Posted on October 5th, 2023 12:00 AM
    Alisha went above and beyond finding me the best price for my loan.She's always willing to get on the phone, text or email to answer any of my questions making the process run smoothly.She's keeping me up to date on what is happening. Thank...
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    Reply from Owner
    July 11th, 2024 12:00 AM
    We appreciate your kind words for Alisha and the 5-star review, Ms. Ruiz. Thank you for choosing New American Funding as your choice lender. Respectfully, Customer Service Management
  • N
    Nick D
    Posted on October 5th, 2023 12:00 AM
    Top notch service and communication. New American Funding, and Todd's team have exceeded all of our expectations and made the lending process as painless as possible. They are kind, easy to get ahold of, and go above and beyond. You won't regret...
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    Reply from Owner
    July 11th, 2024 12:00 AM
    Mr. Dean, thank you for your kind words and the 5-star review. Should you require any assistance, please let us know. Respectfully, Customer Service Management
  • for
    Consumer Direct | Santa Ana
    Persona migrate verified
    M
    Manoj R N
    Cumming, GA
    Posted on October 4th, 2023 07:49 PM
    The whole process was smooth. All my open questions were promptly clarified.
    Reply from Wassef Kamal
    October 4th, 2023 08:45 PM
    Thanks for sharing your experience. It was a pleasure working with you.
  • for
    Consumer Direct | Santa Ana
    Encompass
    M
    Manoj R N
    Cumming, GA
    Posted on October 4th, 2023 07:49 PM
    The whole process was smooth. All my open questions were promptly clarified.
    Reply from Wassef Kamal
    October 4th, 2023 08:45 PM
    Thanks for sharing your experience. It was a pleasure working with you.
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    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing