Consumer Direct | Santa Ana's Cover Image
Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
Company Logo
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
89%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • for
    New American Funding - Kevin Ramirez
    google
    M
    Michael M
    Posted on October 18th, 2023 12:00 AM
    New American Funding - Kevin Ramirez has received a review with 5 star rating from Michael M
  • for
    New American Funding - Kevin Ramirez
    google
    A
    Arianna E
    Posted on October 18th, 2023 12:00 AM
    New American Funding - Kevin Ramirez has received a review with 5 star rating from Arianna E
  • for
    New American Funding - Kevin Ramirez
    google
    M
    Michelle T
    Posted on October 18th, 2023 12:00 AM
    New American Funding - Kevin Ramirez has received a review with 4 star rating from Michelle T
    Reply from
    October 18th, 2023 12:00 AM
    Ms. Tkacz, we appreciate the 5-star review. Please let us know if we can be of any assistance to you. Respectfully, Customer Service Management
  • for
    New American Funding - Kevin Ramirez
    google
    K
    Kathie H
    Posted on October 18th, 2023 12:00 AM
    New American Funding - Kevin Ramirez has received a review with 5 star rating from Kathie H
  • for
    New American Funding - Kevin Ramirez
    google
    B
    Bill B
    Posted on October 18th, 2023 12:00 AM
    New American Funding - Kevin Ramirez has received a review with 5 star rating from Bill B
  • J
    Jearl M
    Posted on October 17th, 2023 08:25 PM
    Nicholas did a tremendous job in helping me through my loan process. He made sure I was kept up-to-date and answered any questions I had. Great customer service and made sure not to talk over my head.
    Reply from Nicholas Sahagian
    October 17th, 2023 08:29 PM
    I'm deeply honored by your feedback, Jearl. Your kind words mean a lot to me. Assisting you through your loan process was my pleasure, and I'm thrilled to know you felt supported and informed every step of the way. Your satisfaction is my utmost...
    read more
  • for
    Jennifer Pineda
    Encompass
    J
    Joshua R D
    Odessa, TX
    Posted on October 13th, 2023 03:21 PM
    Very helpful, I'm not easy to work with was very patient. Clear communication on all issues.
    Reply from Jennifer Pineda
    October 23rd, 2023 03:26 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • for
    New American Funding - Chris Choi
    Encompass
    H
    Hayden O
    SMYRNA, TN
    Posted on October 13th, 2023 02:22 PM
    after new american handed us off to the local support communication got worse and there was lots of duplications and unnecessary paper work. Vet your local reps better.
    Reply from Chris Choi
    October 13th, 2023 02:38 PM
    I appreciate your honest feedback, Hayden. I apologize for the communication issues and any confusion caused by the paperwork. At New American Funding, we strive to provide a seamless experience for our customers. Your feedback is invaluable...
    read more
  • S
    Simon B C
    Georgetown, CT
    Posted on October 13th, 2023 02:11 PM
    Jeff is very knowledgeable and helpful. The initial plan didn’t work out but he used his experience to find an alternative. He is friendly and always available.
    Reply from New American Funding - Jeff Donohue
    February 26th, 2026 11:40 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • for
    Consumer Direct | Santa Ana
    Encompass
    S
    Suanne S R
    Winston Salem, NC
    Posted on October 13th, 2023 11:43 AM
    It will be memorable!
    Reply from Don Rafiean
    October 23rd, 2023 11:47 AM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • 8721–8730 of 46234
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing