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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,218)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Text:Brandon team were patient courtesies, ensuring better understanding during the all process.they were just the right people to deal with.Giving you the feeling of been with professional and Humans peoples who actually listen to you concern...

Marti and Lisa were professional, personable, easily accessed, and kept me informed all the way. Couldn’t have asked for a better experience.

Reply from Marti MollerKnight

February 29th, 2024 01:08 AM

Thank you for your nice comments, Sean. Customer Service is my #1 priority and making this experience the best possible one is my goal.

My great experience was that that Wes Watkins and Michelle Manresa took their time with me to explain everything about what was going on with the loan process. They were patience, knowledgeable and the expertise was amazing. es

Reply from Wes Watkins

March 9th, 2024 08:54 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

I give Russell Doi high marks for helping me go through the process of applying for and getting my reverse mortgage. There were a number of loops to jump through - including when he was told that my insurance agent no longer existed! (My agent...

Had an overall good experience.

Reply from Christopher Kim

March 9th, 2024 06:16 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Brittani did email constant to keep me up to date.and replied too all my emails. I was not notified of different loan amount. I felt she did not hear what I was saying until I asked her to focus. There was a lot of bad things that happened...

Reply from Brittani T. Tran

March 9th, 2024 04:58 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

they explain everything to you and update you constantly on the status. Very easy to work will share

Reply from Nicholas Sahagian

February 28th, 2024 03:47 PM

I'm thrilled to hear that you had such a positive experience, Tabitha. It's always my aim to keep clients informed and make the process as straightforward as possible. Thank you for the fantastic review and for choosing to work with me at New...

More communication regarding closing and when payout to credit card companies would be made. Less multiple duplicate document signing. Clearer understanding regarding when loan repayments start and if they can be auto paid

Reply from Zach Bammer

March 9th, 2024 03:40 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

We got the deal closed. They were helpful mostly throughout the process.

So far so good, transaction just started.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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