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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,218)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Kaitlyn is incredibly knowledgeable and professional and helped me out with more than I can thank her for, truly a phenomenal employee! She killed it and made this whole process super easy and has great communication. Would work with Kaitlyn...

Reply from Kaitlyn Scalera

March 12th, 2024 03:21 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Matthew was very informative and friendly throughout the entire process. He was able to answer all of my questions, and respond to me within a timely fashion. He was very knowledgeable about my options and the process moving forward through...

Reply from Matthew Novakoff

March 17th, 2024 03:42 PM

Glad we got this done for you Gina! We will be in touch as these rates drop to save you more $$$. Reach out if you need anything.

The answer is simple CARL VELASQUEZ was amazing from the moment we began talking, even when I decided to go with a different lender in the beginning, he stuck with me, helped me understand the paperwork and was honest about everything throughout...

Reply from Carl Velasquez

March 12th, 2024 01:55 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

I was kept informed throughout the process, whether by email or phone. I appreciate the attention to our specific case and the speed at which things were handled and settled.

Reply from Jonathan Marloe

September 4th, 2025 06:20 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

It was an absolute pleasure working withRick fiddler at NAF always available to answer any questions or concerns wehad, we felt he had our best interest in mind and further along in the process he proved to us he did never did he get upset...

Reply from Owner

July 11th, 2024 12:00 AM

Mr. Murillo, we are pleased to know you had a great loan experience with us and with the service provided by Rick. We look forward to sharing your review with Rick and our Management Team. Should you require any further assistance, please let...

Joy was great to work with! She made the process super easy, and she was so kind and professional. Thank you NAF, for helping us with our dream home!

Reply from Owner

July 11th, 2024 12:00 AM

Andrea, it has been our sincere please assisting you with your home financing needs. Please let us know if we can be of further assistance. Respectfully, Customer Service Management

Zach Bammer and Steffany Moreno were an unbeatable team in working with me to successfully complete this refi. They communicated with me on a regular basis so I knew where we were in the process. Their efficiency and customer service were excellent...

Reply from Zach Bammer

March 11th, 2024 09:31 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Great communication

Reply from David Rangel

March 11th, 2024 06:06 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The service

Reply from Michael Lee

March 1st, 2024 04:24 PM

I'm truly grateful for your positive feedback, David. It's rewarding to hear that you found the service to be excellent. At New American Funding, we're always working hard to meet the needs of our clients and it's gratifying to know that our...

She was very nice, and responded very quickly

Reply from New American Funding - Cassandra Tr...

July 24th, 2026 06:07 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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