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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,217)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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I had a wonderful experience!! The lender I dealt with was amazing!!

Amazing team to work with. Everyone was efficient. Quick to respond to questions. Very accommodating. The team updates me every step of the way in regards to where we are at with our loan all the way to closing! Extremely happy and I highly...

Jeffrey was there from the beginning answering all the questions I had. It was my first time buying a home and he taught me a lot about the process and made me feel comfortable. He was always just an email or phone call away. He would always...

Reply from New American Funding - Jeff Donohue

February 26th, 2026 11:40 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

It was an easy and quick process. Mr. Klein kept us well-informed on our progress.

Reply from Michael Klein

April 2nd, 2024 09:07 PM

Thank you, Andres, for your positive review! I'm glad to hear you found the process easy and quick. It's always my goal to keep my clients well-informed throughout the journey. I'm glad I was able to provide this for you. Thanks for choosing...

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Reply from Wes Watkins

March 17th, 2024 03:22 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Professionalism and great attitudes, doing what they said they would do (the follow up)..

Reply from New American Funding - Cassandra Tr...

July 24th, 2026 06:07 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

The email updates on loan status.

Amy is amazing.. she goes above and beyond to make sure the whole process goes smooth.. The people at NAF concierge are amazing and took care of connecting all the utilities for us at no extra cost. Great company to do business with.

Reply from Owner

January 11th, 2026 12:00 AM

We are pleased to know you had a great loan experience with New American Funding and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

Loan Officer Melyssa Caban made the house buying experience very smooth . Melyssa was very informative, professional, understanding, genuine and compassionate. I highly recommend using Melyssa and New American Funding.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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