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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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  • T
    Tara B
    Tuscumbia, AL
    Posted on June 9th, 2026 04:04 PM
    Kyle is a great communicator and problem solver. I highly recommend him!
    Reply from New American Funding - Kyle Jones
    June 9th, 2026 04:07 PM
    Thank you for your kind words, Tara. I'm pleased to hear that you found my communication and problem-solving skills valuable. Your recommendation means a lot to me.
  • J
    John T G
    Goose Creek, SC
    Posted on June 9th, 2026 02:09 PM
    Mallory was very understanding and pleasant to work with. She answered all my questions and gave me some good advice. I highly recommend Mallory due to her compassion and understanding. She made my experience very pleasant and helpful. She...
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    Reply from New American Funding - Mallory Depu...
    June 9th, 2026 03:36 PM
    Thank you, John, for your kind words. I'm grateful that you found our interaction pleasant and helpful, and I'm happy to have been able to assist you with your loan. It's wonderful to know that my approach felt friendly and supportive to you....
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  • R
    Richard W
    Hammond, IN
    Posted on June 9th, 2026 12:48 PM
    Mallory stayed in touch and was easy to reach
    Reply from New American Funding - Mallory Depu...
    June 9th, 2026 03:35 PM
    Thank you, Richard, for your kind words. I'm happy that you found me easy to reach and that we stayed in touch throughout the process. If there's anything more you need, please feel free to contact me.
  • A
    Alvin J C L
    Layton, UT
    Posted on June 9th, 2026 04:27 AM
    I just wanted to leave a positive review for Marcelo. He made the entire loan process easy and stress-free. He always kept me updated and made sure I was in the loop every step of the way.I've never worked with a loan officer quite like Marcelo....
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    Reply from New American Funding - Marcelo De M...
    June 9th, 2026 03:30 PM
    Thank you so much for this amazing review Alvin! It was such a pleasure working with you again this time around. Navigating complex paperwork can be stressful, but I'm thrilled we were able to tackle it together and get you the result you were...
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  • for
    New American Funding - Wesley Lightman
    google
    L
    Linda B
    Posted on June 9th, 2026 12:00 AM
    As a second time client my experience was the same, excellent. I worked with George Tsoupakis who is very knowledgeable about his product. He stayed right with me even when things got a little tense. Thanks George! I’m a happy homeowner!
    Reply from Owner
    July 7th, 2026 12:00 AM
    Thank you so much for trusting us with your home financing for a second time! There is no higher compliment we can receive than a returning client. We are absolutely thrilled to hear that George provided the same excellent, knowledgeable service...
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  • A
    Army T
    Posted on June 9th, 2026 12:00 AM
    Andrea Stark never bothered to return any of my phone calls nor any of my messages. Terrible customer service.
    Reply from Owner
    June 27th, 2026 12:00 AM
    Thank you for bringing this to our attention. We are deeply sorry to hear about your experience and the lack of communication you encountered. Providing prompt, attentive, and reliable customer service is a core priority at New American Funding,...
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  • K
    Katie P
    Posted on June 9th, 2026 12:00 AM
    Katie Callaway is a rockstar! She doesn't disappear when things come up. She is transparent and has a plan of how to overcome the obstacle before she would tell me about it. She is always available, even on weekends and I feel like she goes...
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    Reply from Owner
    June 21st, 2026 12:00 AM
    Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear how supported and confident you felt working with Katie. Her ability to proactively find solutions to obstacles before she even brings them to...
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  • A
    Andrea C
    Austin, TX
    Posted on June 8th, 2026 09:27 PM
    Jessica was amazing. She responded to every call, text and email, even when she wasn't at the office. Great communication and the client loved her as well.
  • D
    Dante B
    Posted on June 8th, 2026 06:22 PM
    I had an outstanding experience working with Reid as my loan officer. From start to finish, he was knowledgeable, responsive, and genuinely committed to helping me secure the best loan for my situation. He took the time to explain every step...
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    Reply from New American Funding - Reid Sinclai...
    June 8th, 2026 06:38 PM
    Thank you, Dante, for sharing your positive experience. I'm glad to know that my efforts to provide clarity and support throughout the loan process were helpful to you. Your kind words about my professionalism and dedication mean a lot, and...
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  • for
    New American Funding - Carl Velasquez
    Encompass
    A
    Andrew M
    Columbus Junction, IA
    Posted on June 8th, 2026 04:39 PM
    Comfortable, easy to work with
    Reply from Carl Velasquez
    June 18th, 2026 04:39 PM
    I'm glad to hear that you found the process comfortable and easy to work with, Andrew. Your feedback is greatly appreciated, and I'm here if you need any further assistance.
  • 751–760 of 45834
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing