Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,206)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(46,206)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(38.1K)

Zillow

4.97

(491)

Google

4.88

(7.5K)

Show All

Reset all filters

They were always willing to assist myself in whatever I needed for my loan to close from start to finish. Sophia and Stephanie made sure to answer any questions that I had about my loan process.

Reply from Sophia Chin

May 1st, 2024 03:05 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

The transaction was smooth and the emails along the way with updates of how the transaction was going was helpful.

Easy and nice

Reply from Mark Esterholt

April 22nd, 2024 02:54 PM

I'm truly glad to hear that you found our process to be easy and pleasant, Brock. A smooth customer experience is what we strive for at New American Funding, and your positive feedback is greatly appreciated. Should you need any more assistance...

Our experience in this financial transaction results in a material gain. The personal aspect of working with Ron and his team is another level of human experience. We always feel like we are the only client he has. We know, of course, that...

I appreciate all the work that was done to get me into a house I love.I think David's ability to answer questions and detailed knowledge of the process were great.I also think Denisse did a really great job. She was very kind and also quick...

this is my 3rd home. 3rd mortgage. NAF was my best experience of all 3 experiences. Prompt and timely communication. And they are able to handle all scenarios. Mine especially was unique due to my transnational context across two countries....

Excellent service, very responsive and knowledgeable!

Having Phoung Duong as my loan officer. He was very knowledgeable and easy to contact, he took the time to walk me through any process that I didn't quite understand, with all patience.

Reply from Phong Duong

April 30th, 2024 05:28 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Kelly was recommended to me with nothing but the highest praise by a colleague who had just worked with him on their refinance. From our first phone call, I understood why. He was attentive to the reasons driving the refi and showed that as...

Communication and follow through.

7161–7170 of 46206

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer